I’ve been a customer of this store for 10 years 2004 - 2015, and in that time, I've seen them host countless card events and tournaments, from Pokémon and Magic: The Gathering to Yu-Gi-Oh! The store has always been a staple in the trading card community, and I’ve always appreciated their efforts to provide a space for people to gather and compete to win prizes.
I’m not here to bash the business; in fact, I want to see them succeed. These kinds of stores are becoming harder to find, and I’m genuinely glad they’ve managed to push through the challenges, including the struggles from the pandemic. They’ve kept going, and that deserves recognition.
However, I have to be honest about my experiences. While I've had some great times here, there have been a few negative ones. These mainly stemmed from the competitive side of the store, particularly during the tournaments. In games like Pokémon and Magic the Gathering, it’s not uncommon for players to get frustrated when they lose. Unfortunately, this sometimes leads to complaints or requests for rematches, especially from sore losers who feel their deck didn’t perform as expected. It can be frustrating when that negative energy spills over and impacts the overall experience for everyone else.
Another point worth mentioning is how they handle card trades. Unless you have a personal connection with the staff, trading cards can feel like a pawn shop experience. The store doesn’t always offer full value for your cards, and while you can expect a decent deal, it’s often far below the market value. For example, if a card is valued at $10,000, don’t be surprised if you’re offered only half of that, or even less. It's a bit discouraging for long-time customers like myself, who expect more fair pricing.
Despite these issues, I still want the store to thrive. They’ve been a part of my life for 10 years, and I’ve seen them bring a lot of joy to the trading card community. If you’re looking for a place to compete, trade, or just browse, it’s worth checking out in my book. Just be prepared for the occasional frustration with the trading process and the sometimes tense atmosphere during tournaments.
I’m rooting for their continued success because places like this are rare, and I’m hoping they can improve the customer experience for everyone. Happy Holidays and Happy...
   Read moreRecently moved to Hanford, and got into the trading card world. Went here due to reviews (also it’s the only store like it in town) so no other choice really. However, my experience was far from enjoyable. I went in with some cards with probably no more than $100 in value looking to trade (if possible) and possibly come out of pocket if need be. For some reason, and I can’t put my finger on it let’s just say I got stereotype. I would mention a product by name (knowing the price of course) to see what they had, and instead of telling me if they had it or not they just threw prices out there. Knew it was going to be bad when neither of the guys welcomed me walking through door even though eye contact was made on top of being the only on in the store. Would’ve bought something from these guys even without the trade but just didn’t feel like supporting this business after that. Seems like you have to fit a certain look to be...
   Read moreWorst place ever took my little brother to get comics before we went my brother called to see if they had these specific comics the Mexican guy that answer the phone said they didn't have any at all the same day when we got there those exact comics he was looking for were there truth being told this isn't the first time he does that worst customer service ever especially over the phone it's like if you don't want to do your job why do you even show up I called up again the next day to test my theory because I seen a comic book that they had up there for $70 I wanted to get for my little brother that same guy answered he didn't even bother moving out of the counter to check the reason I know is because I was parked outside I rather go to Heroes Comics I'm not even a comic book reader but the way they treated people there this last time we went was way better I recommend Hero's comics or legendary...
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