Ollie's Bargain Outlet — Local services in Harlingen

Horrible customer care. I asked to speak to the manager and I got Jeannette. Never asked me what the problem was or who I was or how she could help. Abraham the manager never spoke to me. I wasn't asked for a phone number or anything like that. I asked for a corporate number and was told by Jeanette there wasn't any. So to avoid future disappointments I have chosen not to return and have told my friends and associates about my experience. The lines get very long because they only keep one very slow person at...

The ollies in harlingen lied to me twice the manager in this store needs to quit lieing. So I drove about an hour away to get an item. And she said there at the store but she can't sell it. What. Why . So she told me to come back on the 26th witch is today . We'll I went there today. And now she sez she can't sell them till the 10th of April I just want 1 cooler. But no!! Extremely un happy customer i will never go to that store again . My friends will not eather get you shit...

Had to knock on the managers door to get additional cashier because there was only one working and eight customers in line. Cashiers need to know when to request assistance. Customer service sign doesn't state that you have to get in the checkout line for assistance. Stood under the sign 15 minutes before an employee told us we had to get in the checkout line. That's was another 10 minute wait. Going to Walmart from now on. Would have given less than a 1 but there are no...