Bathrick's Appliances Inc — Local services in Hastings

I just moved to town, and my washer failed. I like to buy locally; I did a search and found Bathricks. This place has been in business since 1918 gotta be good right? I entered the store at 8:30 AM and was greeted by a friendly gentleman. I said I wanted a Speed Queen washer. In luck, they sell them. I wrote my name down, and they said they would call me when they came in; they were on backorder. That was Monday. I called on Tuesday to check in, and they said they would schedule me once they were in. I got a call on Thursday that they have a washer for me, but it will be the following week for installation due to many furnace emergencies. COOL. To my surprise, I got a call Saturday morning asking if I'd be around in the morning to have my washer installed, and I sure am. Overall, the product and communication were great - Old school customer service, and I mean that in the best way possible. This is your place if you want to work with good people...

My dryer was not functioning so I was in looking around for a new dryer when I was referred to Bathrick's. It is best to call ahead if you want to head in person. My experience was very good! I was able to review the dryers available and provided information regarding the manufacturing. I was surprised at how quickly they were able to bring and install the dryer for me. I purchased on a Friday and was pleasantly surprised about a delivery on the following Tuesday. I was greeted in a professional manner, they answered all of my questions and the quality of the appliance is top notch! I'm confident should I have any issues they will be able to quickly address. As I consumer I often look for options outside of the big box store experience and Bathricks fits the bill and exceeded my expectations. ...

My parents have been customers for many years, and now my wife and I have kept using their services from our last house to our current house. The service is outstanding and have never had any issues with the quality of work (unlike other companies we’ve tried in the past), they’ve helped us no matter the time or day, and their knowledge on industry HVAC supply chains have saved us a ton of money by knowing the best times to buy new equipment (they knew at the start of the pandemic that prices would go up with the shortages, and the AC at our townhouse gave out in the beginning of summer, at their recommendation we bought a new unit, and at the end of summer the exact same model had gone up almost 500 dollars). I cant recommend Bathricks enough and will use their services as long as they are...