Spencer's — Local services in Hattiesburg

I ordered nose rings under the buy 2 get 2 free online and one of my free piercings was not in stock by the time I went to the store even though it said in stock online. Still paying for the ones I purchased but I’m missing out on one of my free piercings with the deal and guest services said I can only get a free piercing if I go and purchase another ring. They also said when it came to their items in stock is first come first serve and that isn’t right and is very misleading when making purchases online, especially when they aren’t attempting to replace your item for no additional charges to you. This isn’t good business practice as instead of giving me the option to choose another one and have it picked up or sent to me I am basically out of luck. Don’t buy online and pick up in store under any deals or you will be told you’re out of luck. I would purchase and have things sent to you directly. I’m never ordering to pick up in store again after this experience. Let this be a warning to all of you. Spencer’s doesn’t care about their customers to the...

I was at this Spencer's location today 11/15/2023 around 3:45pm. Soon as I walked in 2 employees (one male and one female) looked over and turned their heads. Someone made a comment out of the two and the female walked off. I was never greeted nor asked if I needed help with anything. There was a couple that walked in right behind me, they received a greeting from the male behind the register still standing in the same location. As I walked closer towards the register, another female that look like me walked it never greeted. 2 more females walked in of another race and they were greeted and also asked if they need any help. This isn’t the first time I have noticed in this store that you have to look a certain way to be greeted or helped. I have never experienced this at any other Spencer’s. There is a young lady very polite that works there but the two at the register at that time needs coaching. Manger or not treat everyone that same, even if it’s 20 people walking in...

Really had nothing I personally enjoyed. The person in the green hair at the register kept staring at me and my gf as we grabbed the whip from whipping section. I whipped my hand and was testing the quality (tbh they all sucked jus like the store) and they gawked me like a hawk and I was the prey. They said don’t whip eachother unless you’re buying it. Like If I did want it, aren’t I suppose to know how it feels like lol Someone’s segs life is miserable and it sure...