I went in today to see if i could possibly get a refund on a gift card I received at Christmas. The ladies at the check out that they might have to have the original copy of the receipt which was in the envelope I gave them. The lady that was helping me stated that she “had never done a gift card refund before” so then she taps on her computer some more and ultimately returns the money to the original debit card that the gift card was from (which was not mine, and did not ask if it was mine either) so once she figured out what she did she said “what did it just do?” and the lady standing next to her said that the money was refunded to the original card and handed me my receipt. I then found the manager and told her what had happened, she walked me back to the check out and asked one of the ladies that was helping me to call corporate (I’m assuming) and get the transaction reversed. The lady gets off the phone, looks at me and hands me receipt saying they couldn’t do it. So here I am now with nothing. No gift card. No cash back. Nothing. The money was sent back to the original card holder and I don’t have a thing. So I would NOT recommend going to this Victoria Secret because apparently they hire people who don’t know what they are doing and quiet frankly seemed to not...
   Read moreIf you go here expect to be pick picketed or robbed altogether, the staff here is horrible, all they want is for you to spend all of your money, they don’t care about you of your experience at this location, they have beautiful clothes and nice perfume but the staff needs a makeover themselves because they’re two faced and rude, I dropped a little money while I was in this location and when I went back 10 minutes later to try and find it it was gone obviously without it being turned in, I’m beginning to believe one of their employees picked it up and lied, they said that they would review the camera footage to try and help me and get in contact with me, guess what? That didn’t happen because why would they do anything to try to help somebody else? I hope you go bankrupt like all of these other major corporations are because you deserve it, this is the second time that’s happened to me in this particular store, and I don’t expect no less from people anymore because no one is decent or honest, especially in...
   Read moreUse to love the store, but the last few times has me shopping elsewhere for now on. The last time I was there did it in. The associates didn’t help me, greet me, or give me the time of day. They flocked to the mom and daughter combos shopping in the store and I had to go find them to ask a question because I couldn’t find me size anywhere. When I told them I couldn’t find my size after they swore they had it, they said “tuff luck” and walked away. The store use to be good and use to have nice helpful employees, but...
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