My wife and I went into the Mattress Hub, Hays, KS, about 1/2 hour before closing (without knowing the closing time). The salesman, Jason E., stayed for about an hour and a half, answering all of our questions, never saying a word that it was well past closing time. After we making our selection, we returned the next day with a question. The manager, Ryan B., answered our question and further guided our purchase decision. Amazingly, when the mattress company we selected announced a nation-wide sale, a few days after our purchase, Ryan B. brought it to our attention and saved us several hundred dollars. Both Jason and Ryan were an absolute pleasure to deal with because of their patience and their desire to make sure we got the best deal possible. I can buy anywhere, but all of my future bedding purchases will be from them at the...
Read moreWe had an excellent experience at The Mattress Hub. When we first arrived, Bo, who normally works in the warehouse, greeted us and offered help while the sales staff were assisting other customers. It was great to see someone go above and beyond their usual role to make sure we felt welcomed.
Don Smith then helped us find the right mattresses, one for my fiancé and me, and another for our son. He took the time to understand our needs and concerns and guided us toward the perfect options. His knowledge and attentiveness made the entire process smooth and stress-free.
Overall, the service was outstanding from start to finish. We highly recommend The...
Read moreWe shopped around for a mattress and didn’t find any better prices or customer service than Mattress Hub. Jason was friendly, very knowledgeable and answered all the questions we had about different types of mattresses. He remembered us when we came back a week later after shopping around and got us taken care of with a mattress delivered the next day. The guys that delivered the mattress were friendly and careful moving it in. Thanks for...
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