PANDORA — Local services in Hempfield Township

Used to be my favorite location. Went in one day to get my bracelets cleaned and the employee accused me of having a non pandora charm as there was an older one on my bracelet that she wasnt familiar with, and when checked she stated she didnt see the stamp verifying that it was a pandora charm, mind you this charm is round and open and the stamp she was looking for was on the inside of the charm only visible if the charm was taken off the bracelet. I only have pandora charms on my bracelets as if you place other charms on your bracelets it voids warranty. After being belittled and made to feel a certain way she refused to clean my bracelets. I will not ever return to this pandora...

This place is absolutely horrible. I went in asking for an employees opinion on their mother’s day jewelry selection and she was so bitter. She told me to look at the window which... there was nothing in the window.... I then proceeded to ask if i could see the rings and bracelets and she told me I needed to know my moms ring and wrist size before looking at them. So rude of her to assume i’d come into a jewelry shop to buy jewelry and not know sizes. She has dark brown hair, and her face is very wrinkly. Do not ask her for help. I will find out...

Pandora in Westmoreland mall, is truly the best pandora I’ve ever been to, Chloe and Diane are truly angels, they went above and beyond to help me exchange a ring I got on Valentine’s Day, and helped me get something that suited my needs best :) They made the atmosphere feel calm and fun they gave a lighthearted experience for me and my 4 year old son, while remembering our names as we left. Two extremely kind woman!! Thank you so much! I will...