Saslow's Diamond Jewelers — Local services in Hendersonville

One month ago my wife and I brought in a pair of earrings to get a new backing on it. We were told it would take a couple of days. It's been a month and we just picked them up without one on it.

She had called several times to check the status, as did I. When we picked up the finished product today, it was a completely different pair of earrings. The manager said he was trying to help and thought he was doing us a favor because they were better quality. Jewelry to most people has a sentiment behind it, a purpose it was given to them. Whether it's a $10 ring, or $20,000 pair of earrings it means something. He was disrespectful, unprofessional and most of all lacked any ounce of integrity as a human being. I would not recommend Saslow's for anything other than if you like the worst customer service you've ever received, or to be told by someone that something you love is replaceable as long as you don't notice.

This will be filed along with a claim to the better business bureau for some of the most deceitful business practices I have ever seen. Shame on you. You are a terrible manager and a truly shameful...

When my wife (then girlfriend) and I walked into Saslow's to look at a few engagement rings, I was a bit nervous and entirely out of my element. Janice greeted us and talked to us a few minutes to find out a little about us. After that, it was like an old friend helping us look through the process. The very first ring she brought out was almost perfect. She and Marie then navigated me through getting it to be perfect. It might have been hard work on their part, but they made it seem like it was super easy. It was definitely easy from my side of things. I ended up purchasing an engagement ring, wedding band that looks like it was made to go with the ring, and a diamond necklace that pretty much look like they were made to go together. All for an unexpectedly reason price to me, even with all the extra work they put in. I couldn't be happier with the pieces we got, the service I was given, or the total lack of anxiety when getting this all done. I would recommend them to anyone looking for something sparkly without any of the...

I want to thank Marie Belvelry and her assistants Janice and Chelsea for the assistance they gave me. My mother is deceased and I brought her jewelry to their store so that Marie could help me better understand the value of the collection. She, Chelsea, and Janice spent hours educating me about the different gem stones and the approximate value of each piece. They answered all of my questions and gave me ideas and referrals about what I should do next to sell the collection. I have had the collection for over a year because I was fearful that I would be taken advantage of because of my limited knowledge about the worth of the pieces. They certainly went above and beyond what they had to do to assist me. They are a wealth of information and if you want to learn something about jewelry, as I did, they are a great place to ask questions. Thank you so much Marie, Chelsea, and Janice. I feel so much better about moving forward with the process of selling the collection after having met...