This was our first purchase with Rock House and Rachel Gee. She was so helpful as we wandered the showroom and gave us the time and space to just look on our own. When we had questions, Rachel was very informative and professional. Shortly thereafter the showroom was shut down with the arrival of Covid and our items were not able to be shipped. Rachel kept us informed (along with a wonderful woman in the shipping department) throughout the delay, and our gorgeous dining table and living room chairs finally arrived in MN. I will plan to purchase further items from Rock House Farm and would recommend them to anyone who expects quality products and...
Read moreMy wife, Nancy and I live in Connecticut and she has been dealing with Doug in the Factory Outlet. She can't say enough nice things about him, and the level of service he provides. He is very knowledgeable about the product and helps her in the most gracious manner every time she calls. We have received two shipments of furniture already and we have just begun. We will continue to work with Doug until our home is fully furnished!
We have already recommended him to a couple of friends who moved to Connecticut from Manhattan. We did so without...
Read moreMichelle Walker is absolutely fabulous! I've now placed several orders and each experience has been as smooth and professional as the first. She's kind enough to get measurements as well as additional photos over to me. I also appreciate her timeliness in providing details and pricing via email. The furniture is such high quality, I'm amazed that I stumbled upon the site when I did, but even happier to have found Michelle to make all my ordering seamless!...
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