I brought my iPhone XR screen to be replace and when the work was completed my Face ID wasn’t working. The staff stated that it’s not working do to the screen being replace and something must be wrong with my camera. I told them it was working prior to me coming in and the staff couldn’t come up with an answer and instead switch the problem to me saying it’s no longer their problem. While discussing the issue trying to get them to fix the Face ID feature the screen up and stop responding in the staff member hand, so they went and replace the screen and check the cables and the new screen was installed and responsive but no Face ID still. The staff did not find a solution to the issue so they took off the replace screen and installed my original screen that was crack and refunded my money and what do you know my Face ID is back working. I went to another repair shop and they replace my screen and they told me the issues I was having at the other store is due to them using cheap LCD replacement screens that’s not Apple capable it’s a hit and miss with cheap products he stated. So now my screen is perfectly fine along with my Face ID working correctly. I won’t step foot in to this store. You get what...
Read moreI went here to have my phone screen looked at and priced. The guy said he would take a look at it so I left went to the jewelry shop and came right back. My screen had been replaced and I was charged $129. I wanted him to remove the screen because I did not authorize him to change it out and he had charged too much. He told me that if I have any issues with the screen, that I can come back and he will replace it with no extra charge. It was my daughter's phone and I did not want to disappoint her so I paid the fee. The screen was a little cloudy and after a month the screen had other issues. I brought it back and was told that they will not replace it for free and that they will give me a discount for $70. The screens they use are cheap china thin screens. They ripped me off. He had a nerve to say that I was not charged $129 when my bank statement proves this. I would not recommend going to this place to get your screen replaced. They lie and over...
Read moreDONT TRUST THEM WITH YOUR PHONE! I brought my phone here to have the screen replace. The tech replaced the screen and charged me $100. Before I left I noticed the screen was discolored and I questioned the tech, he apologized and switched out the the screen. Three weeks later the screen went completely black. I went back and told them and the tech said that he would fix it but would only charge me $75. I didn’t think I should pay anything since a was there 3 weeks ago. It’s sad they don’t guarantee their work. I went to Ubreakifix in Capitol Hill and they said it was a bad screen. They charged me $150 but the guarantee their work for 90 days as long as there’s no damage. Phone Repair Center might be less expensive but you’ll pay more in the long run. SPEND YOUR MONEY WITH COMPANIES THAT...
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