The guy that helped me (I believe he was the owner) was very transparent about what I would be charged and how they would evaluate my issue. I had dropped my Macbook Pro from my bed, which caused my screen to go black. They charge you by the half hour and ask you to put down a 1 hour deposit, if they don't use the full hour they will refund you half your money back.
The technician working on my Mac called me the next day to keep me updated on their progress. By noon, I received the great news that my Macbook's screen wouldn't have to be replaced and they were able to fix it by resetting the screen's internal cable. On top of that, they were going to refund me half my money since it only took a half hour to service my Mac.
5 Stars for honesty, quick turnaround and professionalism! No gimmicks, no fine print. Very happy I chose Flash Tech.
My biggest fear when servicing my Mac ( which is fairly new and was expensive) was that whoever I took it to would milk my issue for whatever it was worth to them. These guys could have said my service took a hour, they didn't. If they were really scummy (which is an issue that exists out there) they would have told me my screen needed a full replacement.
I am not usually compelled to write reviews, but hopefully this helps someone choose these guys over some other business that doesn't have the integrity/service that I...
Read moreI've purchased two Asus laptops from Flash Tech. Yes, you pay a little more, but if something goes wrong, you just walk your computer over to the shop. They offer extra care over and above the Asus warranty, and that's the kind of hand holding I need with technology. Today, in fact, I was getting a warning notification that some googling said could be a serious virus. So I brought it to the shop and there was actually a simple explanation from the tech. Had I bought this on Amazon or Best Buy, they would have told me to send it back for evaluation when the problem ended up being nothing. They're also happy to take calls when I have a question about something. Like I said, the extra you pay ends up buying you peace of mind. What's that worth, really? Both purchases have been totally stress free, thanks to their great service. Thank...
Read moreI can't recommend Flash Tech enough. This is probably my third time bringing a computer to Flash Tech and each time they had fixed my problem.
I had brought my computer to them because I was experiencing blue screens. They had told me it was because windows was installing some key software on my second hard drive. They resolved my issues. But when I had brought my pc home, my tower fell off my desk. The power button would not power the pc on, and I got a blue screen because my pc was overheating. I brought it back to Flash tech and they fixed everything (luckily there was no damage) for FREE.
Great service and a great team. It's no surprise they have been in business for as long...
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