So Liz saved the day!! I had a bad experience at another store trying to purchase items online. I also called customer service and didn’t get any help. I also emailed the so called president of customer service, nothing. Liz was able to help me right away. I was able to get the boots, stockings and other in store items I wanted for the online price. My faith in Torrid has been restored! Thank you thank you Liz you are the...
Read moreWhoever the two people there on February 21st are, are in need of better customer service skills. I walked in looking for a birthday dress and I heard the other lady whisper to keep an eye on me and then they both looked at me very odd. Not sure if it was the way I was dressed, I had just got off my retail job shift but that was really...
Read moreWill never return to this location again. April had an attitude and took way too long to check me out and Liz the manager is apparently responsible for horrendous customer service policies that I have never encountered at another Torrid location. If this was a one off I wouldn’t take to review but it’s now happened twice so...
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