Product wonderful. 80 yr old placed large order and paid in full. Horrible discourteous service from either sister or daughter of owner, who claimed to be the Manager with high business degree? Very doubtful with her discourteous disrespectful help to a handicap 80 year old who placed an order and needed help!!! Very disgraceful to 80 yr old — The obnoxious young Manager would not help ailing customer as she couldn’t stand and had to go back to her car almost falling off curb until a. young man ran to her aid assisting her! The young Husky Rude Manager had no experience with common courtesies when the 80 yr old asked for assistance enabling to pick up her order by driving up? They made her wait over 1/2 hr for order, as rude Manager kept insulting yelling telling her to get out of that car and walk right back in to pick up her order??? Said her company did not provide curb service??? This was an unexpected accident to 80 yr old and was told to just leave as We don’t need your business even though paid? Story too long to write about this rude young untrained girl had no common courtesies. This Manager - needs to be removed - not customer oriented with low class horrible upbringing!!!! Her rudeness was extremely distasteful & unexpected? Wonderful product. Contact...
Read moreAs an ex-employee i would say that this is NOT a good job. I was a froster and the management system was horrible. They were very strict to employees and would gossip about the employees behind their backs. After christmas one year they completely gave me fewer and fewer hours. i was doing everything according to protocol, and as one does i had brought it up and had asked what i could do to get more hours, i had said that in the summer i would be available every day. They never responded and kicked me off the system. Yes i guess i was laid off but the thing is the managers had said that they, “don’t like firing people”, im sorry, but as a manager that is basically your job to go up to someone and tell them that they can’t work here no longer, NOT to leave them high and dry and kick them off the system. As i got a new job not long after, i saw people i used to work with there come into my new job place and i had asked how it was going. turns out a bunch of employees are leaving due to management, even the new management was horrible according to my old coworkers. One employee who i was friends with is now working as the baker AND the froster. Considering how a lot of frosters have left and now the baker? horrible. absolutely horrible. Not a good...
Read moreThese cakes are amazing and so delicious. They’re moist and the frosting is the best frosting I’ve ever tasted. My only major complaint is that you aren’t allowed to customize your order bundtinis. I went in last Sunday and was told because Mother’s Day is coming up, they’ve stopped customizing orders. Instead, they give you 2 pre-selected flavor options to choose from that include their “most popular flavors.” I honestly didn’t care for at least 1-2 of the flavors in the pre-selected bundles. I’m a plain, classic person and didn’t want lemon or strawberry vanilla swirl, etc. One person in my group also has a lemon intolerance, so the lemon cupcake was an automatic no. Sometimes, folks just want a plain and simple vanilla or red velvet cupcake. What also kinda annoyed me is that you aren’t allowed to order the bundtinis individually. It’s a dozen or nothing, basically. I was very disappointed because I was having a small get-together and wanted to offer my guests a variety of flavors to choose from. I ended up having to buy a plain vanilla cake for $23. I’ve never been to a bakery in my life that doesn’t allow customizations, even during peak...
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