VIO Med Spa — Local services in Holly Springs

DO NOT RECOMMEND I went in for a 60 min hydra facial that included time for consultation questions…. And also adding a booster to the treatment …. I was so disappointed as to the lady hardly doing any cleansing of my face and especially not focusing on my main areas… which were my nose with blackheads and around my chin …. She focused more on the forehead and cheeks … all lasting about 15 min and adding a red light ? Which I assumed was part of the treatment and ended up after 10 minutes with the light being done??? I was like okay in my mind ? But I felt that I’m sure she knew what she was doing …. After she stepped out so I could change I noticed I came in at 4:57pm and was done at 525pm!? I looked at my face and so many blackheads still there and makeup from where she did not cleanse right to begin with…. I complained immediately and the manager spoke to me and told me o had to pay extra for those blackhead extractions 50$ which seemed ridiculous as I have had plenty of hydra facials and not once did I leave like that and also have to pay extra for removing blackheads …. They ended up wanting to give me a discount but still had to pay 220$ for a 15 min session that did not do the duties of a hydra facial …. I am very very disappointed with the service …. Manager said she would call me back to discuss other options … for the bad service and never heard from her?...

I get dysport injections a view times a year to improve my confidence by reducing expression lines in my forehead . A few weeks ago, I walked in for my appointment and the women working at the front desk were so kind, friendly, and complimentary of my skin that I felt my self esteem sky rocket before I ever got the dysport I came for! The woman I see for dysport is friendly and always does a great job. Additionally, the team worked with me regarding an error in my account which could have cost me a lot of money. They were open, patient, and understanding. I felt valued as a customer considering they were accommodating of an error that was made by people who have long ago left this location. Lacey administered lip filler for me and I had a great experience. She met with me for a consultation and was very knowledgable. She took her time with numbing cream to prioritize pain management and I felt comfortable during the procedure. I have minimal to no bruising. Her honesty and expertise has led me to a beautiful, natural looking result!

My previous review from 11 months ago since Google only allows reviews once: Hali is the best! So knowledgable about injectables and filler. I feel like she’s very honest which helped me build trust with her right away. I’m grateful I found her! Sarah at the front desk is very patient and nice. I...

I have been a client of VioMed Holly Spring since June 2023, Caitlyn Causey PA-C is the injector that I see for facial fillers and Botox. My first experience with her was amazing, she took the time to listen, understand what I wanted and then she took the time to explain to me what it needed to be done, and how and how long it would take. The second time that I saw Caitlyn it was to fix a mistake (not made by her) she promptly saw me, listened to my experience, reassured me and created a plan for me and her to achieve the results I want. I don’t have cheeks and cheekbones and this for me as always been an area of insecurity and lack in confidence. Caitlyn, did a miracle on my face and we are not even done yet! I am confident now simple wearing my skin care, I love it and I can’t wait to keep working with her !She is fantastic, she has a gift. There is a difference between a good injector and a talented and passionate one. She literally studies your face, look at you and put your vision into execution. She has a “light hand” and talk to you through the whole process, she is open to question, kind and reassuring. I’m not ever trusting anyone else with my face but...