Jothi Vita Ayurvedic Spa & Wellbeing Center — Local services in Hollywood

Hey there Jothi Vita peaceful afternoon, I am leaving leaving this review to inspire future disclosure of this type of information for your clients ahead of time. 1) I booked the appointment online paying the full amount for one of two services booked. The day of the appointment upon being charged after receiving two services the front desk receptionist notified me that I would be paying for both services, and the amount I paid online for 1 service was going to be refunded in maybe 1-3 business days; they do this in order to hold the appointment as a deposit. Everybody's financial situation is different and some people budget very precisely. I think it would improve the business to notify clients that this was going to be the case, ahead of time, instead of the day of the appointment; after services are received. 2) When I made the appointment online I requested two different specialists for each service. The business did call me after I booked the appointment and informed me I could come in to receive services on the same day instead of coming back to back in two consecutive days. However, the day of the appointment I was serviced by the same specialist for both services without being notified of the change of plan. Before the specialist started the second service, I asked her about it and told her I had requested someone else for the facial. She was confused and it seemed that was also never explained to her. There was no other specialist there to complete the second service so I just brushed it off and let her continue. I would have appreciated being notified of the change. 3) Notifying the clients ahead of time that a service charge (Tip) is automatically included would also be appreciated!

All in all the facial actually was a 10/10 I really enjoyed and appreciated it! I would book the same specialist again for that. The massage was okay, 5/10 if I return for massage I think I would try someone else however; I think her name was Jamie and honestly she was super sweet! Im not sure if it was because it was a prenatal massage and maybe they are not supposed to apply much pressure, but it definitely wasn't an experience I would pay for again. I do appreciate the kindness, cleanliness, and even the temperature inside the location it was a peaceful and comfortable...

I am a licensed massage therapist and there comes a time when I need a massage myself. Jothi Vita is a block from my apartment so I decided to try them out. The place is immaculate, bright and sunny. The staff is welcoming. My massage therapist was friendly but he answered a text message in the middle of my massage. Big no-no.

I'd asked for a deep tissue. The massage I received had firm pressure but also included lots and lots of oil in my hair - like an ayurvedic massage. When I checked out, I took a brochure and discovered that I'd been charged $15 more than their advertised deep tissue massage. When I called to get it cleared up, I was told that a "traditional deep tissue massage" had been added to their services, but it wasn't printed or added to their website yet. I said I didn't receive a "traditional deep tissue" because all the oils that were used were obviously ayurvedic and I felt a little ripped off.

They later sent me an email showing the higher priced traditional deep tissue on the webpage for online booking. I insisted that I couldn't have seen that since I booked over the phone. Haven't heard anything more from them. So as far as customer problem resolution is concerned, they are lacking. All I wanted was a $15 credit for a future visit, but management is nonresponsive. I'm not sure that I would go back, even though I'd like for a local business to thrive in my neighborhood. But there are just too many other choices in Broward and Dade for massage for me to go to...

I cannot speak highly enough of Leslie at Jothi Vita. I initially sought treatment for years of on and off chronic neck pain that had become debilitating, despite attempts with chiropractic care and over-the-counter painkillers. From the moment I walked in, I was impressed by the professionalism and warmth of the staff. I've had massages by various masseuses here, all of which were exceptional, but Leslie, the acupuncturist, truly transformed my quality of life. After just one session, I experienced significant relief; within 24 hours, I could move my neck without the usual pain and from there it kind of melted away. Leslie's expertise extended beyond my neck issues; she also addressed my menstrual cramps and PMS symptoms, resulting in a level of relief I never thought possible. Today, I am pain-free, lighter, and so much happier than I could have imagined. Leslie's compassionate care and effective treatments have made a profound difference in my life, and I will continue to see her for ongoing care. The entire staff at Jothi Vita is outstanding, and I've always had positive experiences here. Leslie is undoubtedly an extremely skilled acupuncturist, and I cannot recommend her and the team...