GoBistro — Restaurant in Hollywood

Dined there by myself for a quick bite (in and out) not my typical choice for dining but I thought this would do. I have many years in hospitality as a manager, luxury hospitality consultant, customer service team developer and guest relations management. Just to fill everyone in. I have never seen such a service like the one provided by “Brandon”. The restaurant is dead empty inside (I know there are no upcoming reservations, let’s be real). Upon walking in ignored, takes the server time to a knowledge me with the “irasshaimase greeting”. I asked to sit near the corner table by the window, like I mentioned there’s no one, everyone else is dining outside. His tone “no you can only sit here that’s for 4 people” notice his verbiage “people” not guests. Yes I know a 2 top usually goes for 2 and a 4 top goes for four- but it’s dead and no one is inside. My back hurt too as I have back issues. I sit down already feeling very unwelcome by his tone and attitude. A second customer arrives. He proceeds to take her order immediately while I sit there ready, waiting for an incredibly long time to place my order or even have him come to my table. Her food already comes out, green fried appetizer. Finally he comes, I ask him questions regarding a roll and he goes “no no substitutes for anything comes as is”. I ask for water. He brings out all her food with a cup, straw, ice, soy sauce. My table has none no soy sauce no cup. Just a plate and chopsticks with a sauce holder. He brings me my food finally after waiting so long, brings me a giant water pitcher and proceeds to tell me to “drink out of it”. I say no, I’d prefer a glass please thank you. What is this? Then I have to ask him for soy sauce, he takes it from another table. My sushi roll has two long blonde hair strands, me blonde myself I think ok wierd because I haven’t touched my food yet. Then I see one of the female servers, very long blonde hair. Bingo, so hair from one of the servers in my food. The rudest waiter with 0 hospitality etiquette. Tempura fish on top of roll tasted old, rest of the roll was fine. I pay and leave. Never coming back. Train your staff on hospitality- basic 101 as this isn’t Michelin or fine dining but not even a McDonald’s would operate like this. -000 experience for Brandon the server. Left me feeling during the middle of my dinner like why am I here giving this place money? when I just wanted to end my night with a happy quick bite. Just shows you how service impacts customers satisfaction and mood. It’s all in the details. Also fast forward an hour later- felt super nauseous from the food. Do better as a business, train your waitstaff. All I can say. Do not recommend for a quick casual bite and will never come back. Hair in the food is also a good...

Possibly one of the worst experience, I’ve ever had in a long time. We walked in and got sat fast. Then it went down hill from there. There was a green hair girl who told us she would come with the menus. Never did. It took us a good 20 mins (or whatever it felt like) to get a menu, and another waved down for the server to order.

When we order, we order two ramens and a dessert.

The guy didn’t put the dessert in as a meal nor did he ask if it was for a main course. We just assume he knew because we had three people and we all order the same time. 20 mins later, my sister’s dessert never came, but none of the servers came by to even check, so I asked the short Spanish with Botox lips about the dessert who rudely just said “its coming” Her attitude was to dismiss us. She would deliberately walk pass like we didn’t exist. Her long almond shape nails was in our food when she was dropping off our ramen. I was so over it so I didn’t bother because of the attitude. At this point, we sat for a while and the dessert never came. So I walked up to the green hair girl to ask because none Of the other servers were available. She apologized for the misunderstanding, and she will send it ASAP. IT NEVER CAME.

I am horrified at how terribly we were treated. They deliberately ignored us. At this point there was noooooo defending them. I am VISIBLY upset and NOT A SINGLE PERSON came up to check up. I made eye contact plenty of time with them. And the audacity of this place to include 18% for poor service is astounding. They should be ashamed of themselves, all three of the servers.

When my friend went up to pay, he over heard the RUDE thick lip Spanish girl say “she didn’t want to deal with customers today” JUST WOW. This could have all been avoided with some decent services. I would most definitely understand for the mistake however, they have treated us so poorly they wanted us to just go away so they can get their 18% tip. Servers like them makes the tipping...

A friend of mine recommended this place when a craving for ramen over took me one day. We went as a group of 3 on a Sunday night and found close parking and no wait. The place was small and located on the main strip. Choices for dining included outside, inside at the table or at the counter. We sat at the table inside. It is a small place so it can get cramped if your walking around. For the amount of people, the noise was borderline. I can only imagine the roar when it's busy!

We were promply greeted by our server and placed our drink orders. I ordered the sauvignon blanc and so did my husband. What they do not tell you and it's not on the menu, is that its a large split bottle. No mention of price either. The bottle was brought to the table in a ice bucket and left. Which just cluttered the small table as there were only 2 pours in the bottle. So an empty bottle sat at our small table for the duration.

Food ordered included pork belly buns, shrimp po buns, curry ramen tonkatsu ramen, mufasa roll, fried avocado and of course, their signature gonuts.

Buns: both were delicious but the pork belly was flavored so much better. It was warm and melted in your mouth. The shrimp was a huge shrimp that was hard to bite. In po boy fashion, I was expecting a few smaller ones instead of 1 godzilla shrimp.

Fried Avocado: delicious! Crisp, hot and melted in your mouth. The sauce it came with was also on point.

Curry Ramen: hot and spicy with tons of flavor. Do not order if you have a problem with spice!

Tonkatsu Ramen: very tradional. Great flavor but nothing over the top or a WOW. Great for comfort ramen.

Mufasa roll: crispy, chewy and yummy!

Gonuts: not a huge fan of these. They come stacked high on a rod and covered in a glaze. Not a traditional donut dough, a little denser. The glazed tasted of a cheap powdered sugar blend with a pinch of cinnamon. They were hot and...