Alabama Outdoors — Local services in Homewood

Went to Homewood store today to return $200 jacket. Nice staff upstairs. Purchased the only bottle of wash used to wash down jackets. Paid and did not get a bag. Other states are eliminating bags, waste of money for one or two items. Put in my hand bag. Needing another bottle, I went downstairs. Told guy there, " I bought this upstairs and they only had one, I need another". He said sure and as he put on the counter, asked in this condescending manner to see my receipt. I showed it and replied" if I were going to steal this bottle, I certainly would not have taken it out and showed you". Looked around and said, : I will not be buying this in this store, You have greatly offended me. " Should have returned the other bottle. But so mad I just left. What poor, thoughtless salesmanship. Just because I had worked that day and did not look like what he felt like was a respectable person, he judged me as a thief. I am a realtor, rule is never judge. That person I met that is poorly dressed, smells badly and not educated, may have 5 million dollars to spend. That should be a rule in all parts of our life, "Don't Judge" Some time needs to be spent there to teach about customer service. Will never go back in there again to buy, maybe to return the only...

I’ve seen sales online that lead me Alabama Outdoors. Once I walked in, I saw the place was 2 Floors, both jam packed with merch! Downstairs, they have equipment, climbing, camping, traveling, bags, backpacks, even cooking tools for camping out. This place really is your one stop shop if you’re looking for high end very good quality products and clothes. Some of the prices in there are really high, but of great quality! (Now I think I understand why women walk around in leggings....some were $78! They feel like silk and probably make every body type look fab- but I’m not someone who can afford those prices.) If I did have all the money in the world to spend on outdoor leisure, this is the place to go. They do have sales, some t shirts, tank tops were on sale for $15, and they were having a major sale with items 30%, 40% and 60% off. The shoe selection was impressive as I wanted at least 5 pair. The employees were very nice and attentive, Braydon, Mason and a nice lady checked on me and talked to me. Too bad the rock wall isn’t being climbed. They said they stopped it years ago, for insurance reasons. I wonder if the owner has private parties where folks can climb? Basically very cool Outdoor Shop and I wish I had money to...

Called the store looking for a certain pair of Salomon shoes, was on hold for the whole 25 minutes it took to get there. When I show up, they dont have the right shoe. Then the manager tells me that trussville store has that exact shoe I'm looking for in my size. So I fight Christmas traffic all the way to trussville, only to be told that they dont have that shoe, and dont even carry it. Spoke with manager at trussville and he was of no help. Just sorry, Merry Christmas. I will be returning all of my alabama outdoors shirts and getting my money back because I'm not going to walk around advertising for this company, only to put other customers in the same...