Fantastic Spa — Local services in Honolulu

Went in for a couple’s massage and facial and while my wife couldn’t complain, I had a vastly different experience compared to my expectations. Instead of going into extreme detail, I’ll just give a brief of all the cons: 1) Saw a live cockroach in the bathroom before the treatment. Should’ve left at that point, but decided that I’d give them some credit. 2) The music and speaker system was just not working out. At one point there were two contrasting songs being played. I was annoyed, not relaxed. 3) The person working on me kept having to leave the room. 4) The two people working on my wife and me had full-on conversations; not relaxing. While I couldn’t understand what they were saying, they were still distracting me from enjoying the treatment. Now, I will say that the manager apologized for some of these annoyances, but I would still caution folks with setting their expectations...

Gave this place a chance because it was closer to home. The massage was okay...was it worth the cost? in my personal opinion no. The therapist will demand a bigger tip. You just don't do that...you get the tips the customer believes you deserve based on how they feel about the service they were given. if you have to demand tips/bigger tips...then this profession is not it for you. It rubs off the wrong way. There is some better options out there. The most expensive isn't always the best just how the cheapest isn't always the best either. Do some research, go to Tif's in town instead. Pricing is about the same and they don't demand your tips, they are. Appreciative with what. They were given. Will just stick to my usual massage location in town. PLUS...

5/2024: Gave this place another chance, that was a mistake. Different therapist but same unskilled forearm skating. Massage table was uncomfortable. After I paid and tipped, the therapist stopped me and demanded a bigger tip.

8/2023: Convenient location on Vineyard, but the surrounding buildings make it feel a bit sketchy. Therapists are nice but not very skilled. They spent most of the massage skating along my back on their forearms which didn’t feel that good. It also included some of the most inexpert back walking that made me fear for my spine. Massage table was creaky and the sheet had...