United Airlines — Local services in Honolulu

United Airlines is one of the world's largest airline companies, with a long history of providing air transportation services to passengers across the globe. Founded in 1926, the company has grown significantly since its inception, and today it operates a fleet of over 800 aircraft, serving more than 300 destinations in 50 countries worldwide.

One of the key features that sets United Airlines apart from its competitors is its commitment to customer service. The company has invested heavily in training its staff to provide top-notch service to passengers, and it has implemented a number of policies and programs to ensure that every customer has a positive experience when flying with United.

For example, United offers a variety of amenities to its passengers, including in-flight entertainment, comfortable seating, and a range of food and beverage options. The company also provides a number of services to help passengers navigate the airport, such as automated check-in kiosks and baggage tracking systems.

In addition to its commitment to customer service, United Airlines has also taken significant steps to reduce its environmental impact. The company has invested in more fuel-efficient aircraft, implemented recycling programs, and worked to reduce its carbon emissions.

Despite these efforts, however, United Airlines has faced its fair share of challenges in recent years. The company has been criticized for its handling of passenger complaints and for its treatment of employees, and it has faced a number of high-profile incidents that have damaged its reputation.

Nevertheless, United remains a major player in the global airline industry, and it continues to work to improve its operations and provide the best possible service to its customers. With its focus on customer service, environmental sustainability, and innovation, United Airlines is poised to remain a leader in the airline industry for...

One of the worst airline experiences I've ever had – avoid United in Honolulu if you can.

Our flight was delayed and eventually cancelled due to a tsunami warning that ended up causing zero damage. Fine, safety first — but what followed was complete chaos and unacceptable customer service.

Everyone — from passengers whose flights were cancelled the night before to those like us with an 8:30 AM departure — were lumped into the same disorganized, slow-moving line. We arrived early, told staff multiple times that our flight was soon, and were still told to go back in line. No priority, no consideration, just a shrug.

By the time we made it back to the front, we were blamed for "not showing up early enough" — apparently six hours in advance is now the standard? We were rebooked, but the staff offered no clear communication, no apology, no hotel voucher, nothing.

To make things worse, there were only three staff members at the counter helping stressed-out passengers, and one of them walked off laughing for a 30-minute break. The attitude was rude, dismissive, and completely unprofessional. There was zero efficiency. It honestly felt like they were making things worse, not better.

United Airlines at Honolulu Airport showed a complete lack of organization, empathy, and basic customer service. I will absolutely avoid flying with them...

What can I say about United Airline I thought Spirit Airline was the worse but I was wrong.Me and my husband were going to Hawaii for our 30th anniversary. We were so excited and this trip turn to nightmare.We were stuck in the plane for four an half hours due to mechanical problem.They keep us in plane with no food no drinks and no air conditions.They were some kids on the plane crying cuz they were hungry and thirsty.Afer four an half hours they decided to let us go out the plane.We had to wait two more hours at the Airport to take another plane.The time that we suppose to be in Honolulu we still in DC. We lost one day of our vacation. The worse airline that you can fly.Dont book with this airline. Save your money headaches and time.Me and my family and friends will never fly with airline ever again.I called costumer service and the person was very rude and I asked her about compensation and she said to me what do you want me to do I'm costumer service not a compensation service. Than she gave me another number I called and was in german and I didn't understand anything what the person was saying.Paying a lot a money to travel with this airline and they treat you like animals. P.S I emailed the CEO of the company like 2 weeks ago and no response yet. It shows how much he cares for the people that fly with...