Family Dollar — Local services in Hot Springs

Clothes were over crowded and just hung up where a hangar would fit. NOT SORTED/ORGANIZED AS PER SIZE!! Couldnt even look through them without a bunch falling off the rack and on the floor. I had shoulder surgery on left arm, plus a cane in the other. There were 2 employees standing at counter visiting ~ even though we were in plain view, NO ONE came to assist. We then went to look for some medicated cream for my daughter. A staff person was standing there looking for where to put an item back on the shelf. He did not POLITELY STEP ASIDE so as to let the customer go first. Also knew we were looking, but offered no assistance. When we got to the counter, he asked if we found everything ~ my daughter said "No, not really", and he said NOTHING. This was the WORST customer service I've had at a FAMILY DOLLAR STORE in SD that I've ever had.... So...

They have protein bars pictured in the Ad for $2/5 with a coupon on the app. They rang up $3.75 each. ( .25 higher than the tag on the shelf ) I showed the checker the Ad and asked her to manually fix it. I was told she would have to call her boss at home and that they would have to call their supervisor to approve it. So I would have to wait who knows how long for that to happen. If I was in management for Family Dollar I would be embarrassed by the ineptitude of this policy. If it’s an obvious mistake fix it for the waiting customer. So much for...

Very rude employee. Picked up someone’s litter in the parking lot and was accused of bringing in personal trash. not sure what the cashier name was and she refused to tell me as well as who the manager was. Brunette hair and was a bigger gal. Unfortunate that customers are getting disrespected. We also asked if they had a certain kind of candy in stock and she had the worst attitude. when we walked out she gave us a high pitch sarcastic bye. Hopefully you guys can hire better people who are respectful. Worst family dollar i have...