We had horrible experience with them never going back there again. Horrible customer servies. Their niyat ( intention) is not good.treated badly on saturday 03/18/2023. Bill was $218First of all you should hire experience customer service stuff and good clothes folder they ruined all the folds on my purchased clothes its looked liked i purchased old clothes. Secondly my concerned is when cashier rang my items he was giving other guy which had no clue what he was doing and put somebody else items mind you at this point i hadn't touch my bags. Any ways i checked my items in front of cashier he took bags from me went other room instead of checking infront of me and took some of my items out which i already paid for it gave my rest of my items back i was told you can go out checked in you car. I checked my items bags were missing two boys trousers and one girl dopata. i went back in told the cashier the situation he find my missing items on the floor. I showed cashier the items on the floor. Your intentions are not good thats not how you treated your customers if you want to do business. on top of it cashier was giving me lame excuses instead of apologizing their behavior. Now you my...
Read moreBonanza Satrangi Houston is a fantastic shopping destination for anyone looking for high-quality and stylish clothing with a touch of traditional elegance. The store offers an impressive variety of options, from beautifully embroidered outfits to modern, ready-to-wear designs, catering to all occasions. The fabric quality is exceptional, and the craftsmanship speaks volumes about their dedication to excellence.
The staff is incredibly welcoming and helpful, making the shopping experience enjoyable and stress-free. They are knowledgeable about their products and go above and beyond to assist customers in finding the perfect fit and style. The store is well-organized, making it easy to browse through their extensive collection.
Whether you're shopping for casual wear, formal attire, or something unique, Bonanza Satrangi Houston is the place to go. Their blend of traditional charm and contemporary fashion ensures there's something for everyone. Highly recommend it to anyone looking for authentic and...
Read more"I'm not sure where to regarding my experience at this store. My aunt bought a dress for my daughter, but unfortunately, the size was incorrect. My wife and I went to the store with the receipt exchange it for a larger size, but attendant informed us that their policy doesn't allow for exchanges. I explained that it was a gift and all we needed was a different size, but she kept insisting there was nothing she could do. I find it that people who purchase gifts can't exchange for a different size, especially when we had the receipt. It felt like I was talking to a wall as she repeated herself endlessly. It’s disappointing to see businesses run by our community here in the US adopting the same poor practices from back home. We weren't trying to return something without a receipt; we simply wanted a larger size. What frustrated me the most was her condescending smirk during our...
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