Dover Saddlery — Local services in Houston

I will never be ordering any item that needs embroidering through Dover ever again. It has been over a month and a half (almost 2 months) and my saddle pad hasn't even been delivered yet. I purchased a brand new saddle pad in the store, put in my order for a monogram and was told 2-3 weeks. I called last weekend and told them to ship the saddle pad directly to my house (no charge), and was told it was going to be shipped out a week from today. I still haven't received it. I am pissed and will no longer order anything through their monograming business. The only reason I gave them 2 stars instead of -10 was because I have been many times to this location and had wonderful experiences with the staff and purchased some fabulous high quality products. I bought a brand new saddle at the store the same day I purchased the saddle pad, and had fabulous people help me pick out the right one for me, and I am in LOVE with it. It's a shame that this saddle pad has ruined my love for their high...

Staff was unbelievably rude, went in without a mask (sorry we live in an area that does not require them) I was not rude or anything when asked to put on a mask, I understand every establishment has their rules but after that the sales associate would not stop giving me attitude. I just wanted to look at boots but was unable to cross the rope since only one person is allowed over at a time so I stood to look from where I was standing and she kept asking “what do you need” I told her twice I am just looking. She rolled her eyes and pulled another sales associate to the side and whispered something to her. After that no other sales person was very kind. I wasn’t allowed to the other side of the rope to look and was told to sit in a chair and they would bring out what I was interested...

Dover Saddlery is an excellent place to buy all of the supplies you need to care for your horses and to ride safely and comfortably. The store sells primarily tack and clothing for English riding. You can find everything you need from bits to saddles and everything in between. They carry all the popular brands as well as Dover's own brand of tack and clothing. It's great that they sell a wide price range as well. If you want the deluxe breeches, they have them. But if you need something a little more affordable, they have that option as well. Dover stores also have restrooms and comfortable chairs for the comfort of...