Greener Grass Design — Local services in Houston

Happen to stumble upon Greener Grass Design while online looking to purchase an Aalto Vase. The website offered an additional discount for the New Year and thought, wow, not even the manufacturer offered this. I figured if I don't like the vase at least I was able to get it a better price than the online competition. I liked that the business was also locally here in Texas. After placing my order, I read some of the reviews, and admit I was a little worried but I did receive a quick response to my email inquiry from the owner. I was told I would be sent shipping and tracking information the following Tues/Wed but it would be with me in hand by Friday. I did receive the tracking on Thursday and the very next day, the vase was here and indeed in hand as promised! We are very pleased with vase and the free gift with purchase. Very favorable experience and will definitely be...

I’ve had such nice shopping experiences with Greenergrass designs that I wanted to give a shout out. I’ve ordered Iittala beer glasses and Espresso glasses and cutting board and candles and love them ! ALL have been such high quality. Not cookie cutter products. I made last minute changes to my 1st order and Karen was so accommodating! I read some reviews and was puzzled because I found her very pleasant and very customer service oriented ! I’ve had years in a customer service business so I do recognize it when I see it. The Happy 2023 discount is a bonus! So if your looking for something special for family and friends this is the...

Made a purchase online, and after one week the status was still “awaiting fulfillment”. Sent an email inquiry with my order number. No reply. The next day I called and left a message. The recorded greeting sounded like the person was driving while they were recording it. No reply to that. The next day I received an automatic email stating the item had been shipped. Days later, still no reply to my email or voice message.

Rating two stars because the item I purchased is unique and appears to be of good quality. Professionalism and...