Lupe Orozco - State Farm Insurance Agent — Local services in Houston

I had the pleasure of speaking with Stephanie whom was so polite, caring and patient. Stephanie is so helpful with explaining things that you have questions with, I felt like I have been knowing her for a long time, she is so easy to talk to and understands and show compassion to the custome. She puts the customer first and listens to everything the customer has to say and then acts on it, I really Appreciate Ms. Stephanie. Ms. Stephanie went above and beyond when helping me. It's because of Ms. Stephanie that I am with State Farm now. If all agents were like Ms. Stephanie with such kindness, respect, and patient. I would like to thank Ms. Stephanie for all the help that she gave to me, for all the explaining and patients that she showed me. Thank you very much...

5-Star Service! Sarai Made the Experience Amazing! I am so happy I chose Lupe Orozco's State Farm office! The level of customer service here is truly 5-star. Specifically, I wanted to give a huge shout-out to Sarai. I had a great interaction with her—she was incredibly helpful, knowledgeable, and made the entire process of getting my insurance quotes and coverage set up so much better (and less stressful, lol). She went above and beyond to answer all my questions and ensure I had exactly what I needed. If you are looking for an agent who genuinely cares and makes you feel valued, ask for Sarai. I loved our interaction and highly recommend...

Thank so much Jaylene you literally answered my prayers. I had been given so many quotes that I was not satisfied with I didnt know what I was going to do and then you called, you were very personable and down to earth I didn't feel like I was taking to an insurance agent. You answered all my questions and was listening to my concerns of what I want from and insurance company. Not only did I get an excellent auto policy at an affordable price. I have renters insurance as well. I also signed up for this drive safe device I want to do my part in keeping the roads safe. Thank you so much. Jaylene...