This has nothing to do with the staff. Its because we pay by the year (its a lie when people say it isn't since the annual fee is a good percentage of the total, and you must pay it just a couple weeks after your first payment. And lets say you quit after a months or two, that fee is most of the total). Then AFTER you pay it, they change the hours from 24/7 to 24/4 (they say it's 24/5 now, the lie is right there on that big sign in front, NO shame whatsoever, but you know darn well its 24/4, we all do). And btw everyone, the reason corporations are able to lie so much is because noone ever speaks up. Also I have another complaint: WHY is it that if they're going to change the hours, WHY do they close it on WEEKENDS when most of the customers are off work INSTEAD of 3 weekdays (again, not two, but THREE!)? Not too smart. You know, all gyms lie, but that doesn't make it ok. Sorry I really hate leaving bad reviews, I really dont. Especially since Planet Fitness has just about every machine every other gym does. It IS a good gym which is why I didn't leave one star. I am sorry, I kean nothing is...
   Read morePlanet Fitness â Kingwood, TX
Went in for a workout and left my gym bag in the womenâs locker room, secured with my personal lock. When I came back, someone had broken into my locker, gone through my bag, and stole my cash and candy. Yes, they even took the candy.
Whatâs worse is the response from staff. I was told the only thing they could do was file an incident report. no accountability.
And yetâthey have the audacity to tell members not to carry their gym bags around while working out. So basically, weâre forced to put our belongings in lockers that clearly arenât secure and then left on our own when something gets stolen.
Heads up to anyone going here: do NOT leave anything of value in the locker room, even if itâs locked. Disappointing and honestly a huge...
   Read moreFirst time signing up to this gym, So far so good Have great amenities it's not too busy.. I have noticed one thing that all the women are very helpful and they're always around cleaning I have noticed the men are a little bit on the lazy side. I especially like Roxanne she's amazing great personality very very helpful. There is a lot of different equipment it's clean. Great parking. And the price is amazing I say go for it. You're not gonna get any price with all these great amenities...
   Read more