The James Street Group — Local services in Houston

All attorneys setting up minor trusts; STAY AWAY FROM TJSG!!! We have a liquid trust and almost every submission is either a fight to get approved or denied for asinine reasons. This is the worst company to ever have monitor a court appointed trust. The account managers treat the guardians as if they are all lying and trying to steal money. I understand protecting a minor, but I have been denied access for legitimate medical bills because they don’t understand the documentation that was provided. They don’t send updates when policies change and don’t communicate how to address issues. In fact, you won’t know the status of a claim until the distribution date has past, even though they are supposed to review the claim and ask for supporting documentation prior to presenting requests to the board. They make millions of dollars off my child’s terrible life event with no regards to how it actually affects the child or their gaurdian(s). They are also frequently emotionally abusive, talk down and out right call you a liar and a thief. As if being a single mother to a child with medical needs wasn’t hard enough the emotional turmoil caused by this group has made it my life more difficult, when in reality this trust was to ensure my child had everything they needed and make life...

These people (namely “Kim”) ruined my mothers life. They call themselves a “trust” company. They siphoned funds for YEARS counting on my mothers death as it is a “special needs trust” and the funds go back to the state from which they were awarded after the death of the beneficiary. My mother is disabled and doesn’t ask questions. They finally sent over financial documentation tracking her funds for 1 year! Just in that year (I study finance and am a retail investor myself) I laid eyes upon GROSSLY falsified records of my mother funds. We are talking 100’s of thousands missing in just 1 calendar year. They mistreated upwards of 3M dollars down to nothing. Guess what my mother was JUST FORCED to sell her home and live solely off social security and move into an apartment because they are crooks and frauds. Someone’s...

I completely agree with the negative comments from family members of those whom have Trust money with this company. In reality they are NOT negative reviews, but Real life reviews. My nephew is scared to death to ask for money when he needs it. Stuff has not been adding up with company for a LONG time. I decided to check reviews and the reviews are identical to the experience he is having. They won’t provide him paperwork about his account, questions everything when he asks for money. He has no idea where his money is going. It’s like they are literally holding his money hostage. They find every excuse to keep his money from him. And acts as if he is lying. He’s wanted to get a car, he’s met their requirements and still NO car will be approved. Something needs to be done about...