Updated review as of Nov. 2024: Almost half a year later from my previous review, and this place holds such a special place in my heart now. Since coming here, my dog, Dory, and I, have met even more incredible hoomans.
I cannot find enough words to describe the compassion and kindness of the people who work here. I wish the world could have more beautiful souls like Jamie, Marissa, Ashlee, and Robert.
Dory gets dog treats from all the hoomans there, we spend time shopping for treats, and then we talk about our love for dogs and how they make the world a better place.
This place really has some of the best of humanity working here. Thank you for all your recommendations of products for Dory, and the love you show my dog. I am so deeply grateful.
Old review from Aug. 2024: This is such a cozy pet store with great customer service! I visit Kahoots every other week because my dog loves the treats made by the company too.
Whenever we come in, we’re greeted by the usual amazing team there. The individuals I have encountered consistently who have such warmth and welcoming energy are Angie, Robert, and Ashley. They have never failed to offer assistance and treats for my dog too! My dog, Dory, has been offered ice cream, cod skins, and food samples. It’s how I learned that my dog absolutely loves the cod skin products made by Kahoots.
Angie and Robert really take time to offer suggestions based on what I need, and they’re ever so patient, often also checking in.
Then recently, my nervous dog decided to do her business in the store. I felt so awful, but Ashley was ever so gracious and kind to help me clean up.
The individuals I have encountered have always made me feel so welcomed and valued. In addition, Kahoots does offer great products, especially if it’s their brand, for such a good value. The store is always clean, well-stocked with a variety of treats, healthy food, and the hoomans there are friendly. My dog has a hoot (she is dramatic) when...
Read moreUsed to frequent this store a lot because it is a locally run store and always had decent experience. I didn't start running into problems until my dogs dietary needs changed because of medical reasons and they needed to be put on vegetarian wet/dry food and it was like a light switch in their attitudes towards me. Every time I went in to purchase their food I'd literally be lectured by the associates and told I am causing my dogs damage to their bodies and that I know nothing about dog nutrition because I am "so young", no idea what that means as I am well past the legal drinking age even so who knows. I take excellent care of my dogs and they have health insurance and are spoiled rotten so to be treated so poorly when I am in the store weekly buying food/toys/treats is ridiculous. Since I have switched to buying their food at Petco and not only are their associates WAY nicer their prices are lower for bigger content bags as well. Safe to say I am...
Read moreI was at Trader Joe's and happened to see this pet store right next to them, so I head over to buy a collar for my cat. I was immediately greeted by an employee who asked if I need assistance, which was nice. They weren't overbearing, just helpful. Anyway, when I went to pay, the cashier asked if I have ever given my cat their brand of dry food and offered me a sample to take home. My cat seriously fell in love with this stuff. Not only that, her coat became super soft and silky. There was a noticeable decrease in shedding as well.
Now this is the only brand of dry food I buy. You can get a big bag for $30 which will last you a while. I recommend trying it out…at least ask for a sample to see if your cat or dog...
Read more