Sanford's Computerworks — Local services in Hutchinson

You will not find a more helpful or knowledgeable group of people than the staff at Sanford’s Computer works. I have been a customer of theirs for many years for both my business and personal needs. On the business side of things, we have had a very fast paced growth in the last 5 years and Sanford’s was right there by our side recommending hardware and software upgrades to support our business. In fact we would not be the company we are today with out their support. One of the best things about Sanford’s is the fact that they are not salesmen; they are partners to their customers. You can present a problem or a direction you would like to go and they find a solution that fits your needs and budget, and never once have they tried to oversell us on something we did not need. As with all computers and software there are problems that arise from time to time and every time we had an issue (every time) they were always willing and able to fix the issue in a timely manner to keep us up and running. You can go to a big box store or online store but you would be missing out on a lot of knowledge and service that Sanford’s can offer. On my personal dealings with, them no words can articulate how happy I have been with every aspect of their company. I have had 3 custom built machines from Sanford’s and because I did my homework on performance verses price, I know I received twice the machine for half the money from anywhere and unmatched quality. If you want to deal with an honest business that has the goal to help their customers in every way possible, from new machines to rebuilt, to network design and parts these are the people to have...

I have been dealing with Sanford's Computerworks since they opened their doors for business. I have been to Sanford's Computerworks numerous times and they have done a lot of work for me. . I have purchased nearly every computer I own as well as most of my monitors and some of my printers from Sanford's Computerworks. I have checked pricing in the past and found their pricing to be very competitive. The service at Sanford's Computerworks has never been anything but superb. I have dealt with different employees over the years as well as directly with the owner and I nearly refuse to take my computers anywhere else for service or repairs. I know when I get my computer back from Sanford's Computerworks it will just work. I have had them custom build machines for me and I have also purchased their used machines and every one of them has functioned flawlessly. When I upgraded my office computer system last year I made a single trip to Sanford's Computerworks for my server, workstations, new printers and monitors and all the cabling and accessories I needed. Every thing was in stock and reasonably priced. Sanford's Computerworks has done remote support for me when I have had viruses and other computer problems and they have also set up and serviced my home and business networks. When they set up a network they do many additional things that most shops overlook: things that will make a network work perfectly without disruption. With parts of my network being wireless I had my doubts but when they were finished with it it worked perfectly without a catch. These guys know what they are doing and they are the best at...

I have been buying used computer equipment (all they sell) from Sanford’s for over 15 years while I was in my previous position. Recently, I bought a machine, 3 monitors, wireless keyboard. and mouse and upgraded to a SSD hard drive all because I asked Charles' advice and trusted him. I came in about 2-3 weeks ago and bought a Surface pro laptop based on his advice.

Yesterday, when I called him and told him about its inability to accept a video card I had purchased, he offered no reasonable solution in my opinion. “Well that’s because your computer is too old” (I bought it from his 8 months ago), “well can I swap I it out and pay for the upgrade?” I asked, “Well the trade in on that machine is $100, so….” he said. He didn’t offer to help in any way, he was as cold as ice and arrogant as the day is long. I understand that I was buying a used machine, but I feel like it is his responsibility, if asked for his advice, to have full disclosure. What I mean is, Here is what I’m using it for, he gives advice, I say, "will there be any limitations", he says, "NO". That is a level of dishonesty and clear attempt to defraud a customer because of their lack of knowledge.

We all need advice from time to time, my reason form posting this, is that I felt like I asked all the right questions and was absolutely lied to. I was willing to pay and upgrade even though I didn't believe it was right. Charles basically gave me one option... Start over and buy another one...

What was weird and the worst part, he kind of acted like it was a bad idea due to the upgrade price...

Be careful of this place and do...