UPDATE - The owner reached out and corrected the issue in fact went above and beyond making sure the issue was fixed. Adjusted my rating back to a 5 star based on resolution.
I have purchased 3 - uwell caliburn devices, 4 -120ml house blends, 2 spare pods, 4 spare coils and 4 - custom flavor salt nics so far. Was told to keep my receipt if I had any issues with the new pod systems that I had 14 days to bring it back and they'd help. The 2nd purchase was done on December 28th and I went in today Jan 3rd because 1 of the 3 units is not working like the others you have to fight it to select which coil you want to use. The lady at the front was very friendly tried changing the coils out to see if that would fix the issue it did not (also emptied my full 4ml tank). She went to the back a few times to talk to the manager about it then finally after 10 to 15 minutes the manager came out front and basically said that they are not going to do anything. If you tell people they have 14 days to return a defective device then turn them away when they bring in one within your set time limit I think that's just bad business keep in mind with just the last 2 purchases I spent $259.00 at this location. Honestly until today I would have rated them 5 out of 5 stars but because they won't stand behind their own policy I'm giving...
Read moreFrom the moment I walked into Juicity Vapor, I knew I was in the right place. The energy is chill, the setup is clean and modern, and the selection is legit—but what really makes this spot special is the people. Jaimen and Autumn are absolute legends! Super friendly, down-to-earth, and seriously know their stuff. They took the time to answer my questions, give recommendations, and made the whole experience fun and easy. It didn’t feel like a sales pitch—it felt like chatting with friends who actually care about helping you find what fits you best. If you're tired of vape shops that feel rushed or impersonal, trust me—Juicity is on another level. This place is all about good products, great service, and even...
Read moreHands down one of the best vape shops I’ve ever visited. The store is incredibly clean, well-organized, and has a welcoming atmosphere that immediately makes you feel comfortable. The staff are not only friendly but also exceptionally knowledgeable. Huge shout-out to Jaimen and Kota—both went above and beyond to help me find a mouthwatering vape that perfectly matched my taste. Their expertise and genuine customer care made the entire experience smooth and enjoyable. The turn-in can be a little tricky to catch, but it’s totally worth it once you’re there. Highly recommend this shop to anyone looking for quality products and...
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