
I went and had my hair done about 2 weeks with ago from Luci Forbes and I was absolutely blown away by the environment in the salon and Luci's level of professionalism. I was not only impressed with how she carried herself but also with how she treated me during my hair process. I was checked on and taken care of. And of course, the most important part was I was in LOVE with the outcome of my hair. It looked so refreshed, clean, and healthy on top of the change in color. I am picky with my hair because of the bad experiences I have had previously and it is so refreshing knowing that I don't have to pay an arm and a leg to get my hair done and I will be in good hands overall. Definitely worth the experience. NV is my new favorite...
Read moreI was so excited to have my princess nails and toes for my wedding! Everything has been pulling together nicely! Now, it's time for my nail day! Well, what I got was Kaitlyn! Not only is Kaitlyn very short and snide in conversation, she did the worst nails I have ever had done. I tried talking to her about what I didn't like and she brushed me off and asked for my payment instead if being concerned about my concerns. I texted her later to have her tell me nothing was wrong with them. She did say she would fix them but honestly if this was her best work why waste your time going back! On a positive note Kyndra tried helping and was nothing but kind. It's unfortunate the whole facility has to get...
Read moreMy wife had a scheduled appointment with Kaylynn @ 1 pm today.
My wife got tied up at work and let kaylynn know that she was running a little behind.
Kaylynn said she had a 15 minute late policy that would force a full-price no show fee & that she could reschedule. My wife said she would be close to on time & “the policy” stayed to reach out if anything caused delays.
My wife made it to the salon @ 1:20. Kaylynn had left & charged for the hair service.
It was my wife’s fault for being late, but to have that strict and serious of a “policy” with no room for human interaction seems wrong.
No other experience with the salon, just with Kaylynn who seems inexperienced and...
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