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Bob's Discount Furniture and Mattress Store — Local services in Independence

Name
Bob's Discount Furniture and Mattress Store
Description
Nearby attractions
Nearby restaurants
Smokehouse Barbecue - Independence
19000 East 39th St S, Independence, MO 64057, United States
Fazoli's
19008 East 39th St S, Independence, MO 64057, United States
McAlister's Deli
19130 East 39th St S Suite K, Independence, MO 64057, United States
Five Four Restaurant & Drafthouse- Independence
18700 E 38th Terrace S, Independence, MO 64057, United States
Chili's Grill & Bar
18900 East 39th St S, Independence, MO 64057
Chick-fil-A
18785 East 39th St S, Independence, MO 64057
Starbucks Coffee Company
18710 East 39th St S, Independence, MO 64057
African Dream Cuisine Independence
18801 East 39th St S, Independence, MO 64057
Chuck E. Cheese
18701 East 39th St S, Independence, MO 64057
Tjs Cafe
Center Mall, 18801 East 39th St S, Independence, MO 64057
Nearby local services
Best Buy
19110 East 39th St S, Independence, MO 64057
AMC Independence Commons 20
19200 East 39th St S, Independence, MO 64057
Independence Commons
19000 East 39th St S, Independence, MO 64057, United States
Five Below
19010 East 39th St S, Independence, MO 64057, United States
DXL Big + Tall
19110 A East 39th St S, Independence, MO 64057
Geek Squad
19110 East 39th St S, Independence, MO 64057
Warhammer
19210 East 39th St S C, Independence, MO 64057
Helzberg Diamonds
19007 East 39th St S Unit 101, Independence, MO 64057, United States
Independence Center
18801 East 39th St S, Independence, MO 64057
Center Smoke Shop
18813 East 39th St S suite 2102, Independence, MO 64057, United States
Nearby hotels
Mattress Firm Independence
19130 East 39th St S Suite A, Independence, MO 64057, United States
Staybridge Suites Kansas City-Independence by IHG
19400 E 39th Pl S, Independence, MO 64057
Best Western Independence Kansas City
18700 E 37th Terrace S, Independence, MO 64057
Residence Inn by Marriott Kansas City Independence
3700 Arrowhead Ave, Independence, MO 64057
Related posts
Keywords
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Bob's Discount Furniture and Mattress Store things to do, attractions, restaurants, events info and trip planning
Bob's Discount Furniture and Mattress Store
United StatesMissouriIndependenceBob's Discount Furniture and Mattress Store

Basic Info

Bob's Discount Furniture and Mattress Store

19120 East 39th St S, Independence, MO 64057
4.8(746)
Open until 8:00 PM
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spot

Ratings & Description

Info

attractions: , restaurants: Smokehouse Barbecue - Independence, Fazoli's, McAlister's Deli, Five Four Restaurant & Drafthouse- Independence, Chili's Grill & Bar, Chick-fil-A, Starbucks Coffee Company, African Dream Cuisine Independence, Chuck E. Cheese, Tjs Cafe, local businesses: Best Buy, AMC Independence Commons 20, Independence Commons, Five Below, DXL Big + Tall, Geek Squad, Warhammer, Helzberg Diamonds, Independence Center, Center Smoke Shop
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Phone
(816) 643-5627
Website
mybobs.com
Open hoursSee all hours
Tue10 AM - 8 PMOpen

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Reviews

Live events

Make jewelry and taste local wine
Make jewelry and taste local wine
Sat, Jan 31 • 5:00 PM
Kansas City, Missouri, 64108, United States
View details
Pop the Balloon Speed Dating.
Pop the Balloon Speed Dating.
Wed, Jan 28 • 7:00 PM
Blue Springs, Blue Springs, MO 64014
View details
Self-Care City Scavenger Hunt: Based on Hot Habits Series-Independence Area
Self-Care City Scavenger Hunt: Based on Hot Habits Series-Independence Area
Thu, Jan 29 • 1:00 PM
14200 East 32nd Street South, Independence, MO 64055
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Nearby restaurants of Bob's Discount Furniture and Mattress Store

Smokehouse Barbecue - Independence

Fazoli's

McAlister's Deli

Five Four Restaurant & Drafthouse- Independence

Chili's Grill & Bar

Chick-fil-A

Starbucks Coffee Company

African Dream Cuisine Independence

Chuck E. Cheese

Tjs Cafe

Smokehouse Barbecue - Independence

Smokehouse Barbecue - Independence

4.2

(1.0K)

$

Open until 9:00 PM
Click for details
Fazoli's

Fazoli's

4.0

(845)

$

Open until 10:00 PM
Click for details
McAlister's Deli

McAlister's Deli

4.3

(597)

$

Open until 9:00 PM
Click for details
Five Four Restaurant & Drafthouse- Independence

Five Four Restaurant & Drafthouse- Independence

4.2

(1.5K)

$

Open until 11:00 PM
Click for details

Nearby local services of Bob's Discount Furniture and Mattress Store

Best Buy

AMC Independence Commons 20

Independence Commons

Five Below

DXL Big + Tall

Geek Squad

Warhammer

Helzberg Diamonds

Independence Center

Center Smoke Shop

Best Buy

Best Buy

4.0

(1.7K)

Click for details
AMC Independence Commons 20

AMC Independence Commons 20

4.1

(1.6K)

Click for details
Independence Commons

Independence Commons

4.2

(1.9K)

Click for details
Five Below

Five Below

4.3

(647)

Click for details
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Posts

Ryan SchmidtRyan Schmidt
Good products. Ridiculously bad customer service. Received a broken piece of furniture that damaged my floors and I was offered $75. Update: bobs promised to send me a new piece and have now canceled delivery last minute twice. They say it will be up to 8 weeks for the property claims process and they are continuing to instill little confidence in their process. They have subcontractors out portions of theor business and refuse to take responsibility for them. I contacted theor number as requested and still have no resolution with continued promises that do not occur. Update: got texts on 3 different occasions saying they were delivering a new couch and they would call a couple hours later saying it was not on the truck, multiple work days wasted. Their "insurance" company gave me the run around for 2 months, sent someone out for a quote then blamed it on their manufacturers and refused the claim. BOBS HAS ZERO RESPECT FOR THEOR CUSTOMERS AND THEIR TIME. I did reach out to customer service below and they assured me they would follow through the entire process and I never heard from them again. Update: after over 2 months I do believe we have received resolution.
Amanda HornAmanda Horn
I decided to get new living room furniture, I purchased the 3 day play day set. Which came with the 3 seat chaise sectional and a chair. I purchased a second chair to go with the set. Not even within a month the swivel chair snapped and broke. I have called on several occasions and was told I would receive a call back for repairs or replacement. Low and behold not a single call has been made to me after the amount of money I'm spending on this set. I took it upon myself to take off the dust cover and inspect to see what happened. The entire support beam snapped after me 160 pounds sat on it. Please explain how that happens? Because it was CHEAPLY made. you built furniture with plywood, some staples and liquid nail? Absolutely RIDICULOUS. they have yet to make this right. No emails, no call backs, but claim they have a work order. It's been over a month?!? Do not shop at bobs furniture unless you want to waste your money on cheaply made crap.
Danell JohnsonDanell Johnson
I recently went to Bob's Furniture to look at living room furniture and I am thrilled with what I purchased. Thomas greeted me and asked what he could help me with. I told him what I was looking for and he showed me several pieces that may fit with my lifestyle. Thomas took his time to talk with me and made sure that I got the exact furniture that I was looking for. One of the best things was that Thomas did not put any pressure on me at all. He truly wanted me just to have the furniture that I would love. Everything about my shopping experience was truly top notch. The couch is a superb piece of furniture and I am going back to buy the matching chair. Customer service is outstanding. The delivery was smooth and on time. Everyone I came in contact with including Thomas, the delivery drivers, the managers, and other employees were all wonderful. I highly recommend visiting the great people at Bob's Furniture as you will not be disappointed!
See more posts
See more posts
hotel
Find your stay

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Find a cozy hotel nearby and make it a full experience.

Good products. Ridiculously bad customer service. Received a broken piece of furniture that damaged my floors and I was offered $75. Update: bobs promised to send me a new piece and have now canceled delivery last minute twice. They say it will be up to 8 weeks for the property claims process and they are continuing to instill little confidence in their process. They have subcontractors out portions of theor business and refuse to take responsibility for them. I contacted theor number as requested and still have no resolution with continued promises that do not occur. Update: got texts on 3 different occasions saying they were delivering a new couch and they would call a couple hours later saying it was not on the truck, multiple work days wasted. Their "insurance" company gave me the run around for 2 months, sent someone out for a quote then blamed it on their manufacturers and refused the claim. BOBS HAS ZERO RESPECT FOR THEOR CUSTOMERS AND THEIR TIME. I did reach out to customer service below and they assured me they would follow through the entire process and I never heard from them again. Update: after over 2 months I do believe we have received resolution.
Ryan Schmidt

Ryan Schmidt

hotel
Find your stay

Affordable Hotels in Independence

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
I decided to get new living room furniture, I purchased the 3 day play day set. Which came with the 3 seat chaise sectional and a chair. I purchased a second chair to go with the set. Not even within a month the swivel chair snapped and broke. I have called on several occasions and was told I would receive a call back for repairs or replacement. Low and behold not a single call has been made to me after the amount of money I'm spending on this set. I took it upon myself to take off the dust cover and inspect to see what happened. The entire support beam snapped after me 160 pounds sat on it. Please explain how that happens? Because it was CHEAPLY made. you built furniture with plywood, some staples and liquid nail? Absolutely RIDICULOUS. they have yet to make this right. No emails, no call backs, but claim they have a work order. It's been over a month?!? Do not shop at bobs furniture unless you want to waste your money on cheaply made crap.
Amanda Horn

Amanda Horn

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Independence

Find a cozy hotel nearby and make it a full experience.

I recently went to Bob's Furniture to look at living room furniture and I am thrilled with what I purchased. Thomas greeted me and asked what he could help me with. I told him what I was looking for and he showed me several pieces that may fit with my lifestyle. Thomas took his time to talk with me and made sure that I got the exact furniture that I was looking for. One of the best things was that Thomas did not put any pressure on me at all. He truly wanted me just to have the furniture that I would love. Everything about my shopping experience was truly top notch. The couch is a superb piece of furniture and I am going back to buy the matching chair. Customer service is outstanding. The delivery was smooth and on time. Everyone I came in contact with including Thomas, the delivery drivers, the managers, and other employees were all wonderful. I highly recommend visiting the great people at Bob's Furniture as you will not be disappointed!
Danell Johnson

Danell Johnson

See more posts
See more posts

Reviews of Bob's Discount Furniture and Mattress Store

4.8
(746)
avatar
5.0
1y

My girlfriend and I have just recently moved in together. And we had just got done with a disappointing visit to Kohl’s, where they didn’t have a replacement for the pair of shorts that I would have purchased that would have been so tight that I believe that even the Olympic gymnastics competition judges would have docked me points for. We had decided to walk from there to Bob’s Discount Furniture and Mattress Store, which we honestly thought was a lot closer than it wound up being. My girlfriend will probably never let me live this down by describing it as the time that we accidentally signed up for the Boston Marathon. Though I’m sure that Boston is a lot cooler than it was that day! More squirreling to follow, promise. So there we were, tired, dehydrated, and trudging along like we just made it halfway through the Sahara Desert, when the sign for Bob’s Discount Furniture finally crested the horizon and we could see the shimmering effects of the crisp AC hitting the blazing hot atmosphere outside. Once inside, we were only able to recuperate for a few seconds before sales ninja assassin April showed up to hijack our entire Bob’s Furniture experience. I knew right away that we had found a kindred spirit in her as she able to corral us around like herded cats. In fact, I do believe that in another life, she could have possibly had a cat herding ranch, but that’s besides the point. She was able to take our wishy washy ideas on what we were actually looking for and , like Michelangelo spins his nunchucks in the face of injustice, karate chopped them into a solid, cohesive idea as to what we were actually looking for. Not gonna lie, we squirreled more times than she could blink, but she always had a comeback, namely telling me to shut my mouth, making my girlfriend laugh so hard that I could imagine that milk would have squirted from her nose if she were drinking any. Ahhh, the sounds of home life… LoL. She aligned herself with the known alpha in the relationship, my girlfriend. Smart move, as I would have had us squirreling around for many more moons. Through the plethora of mental acrobats, verbal ninjutsu, deadpan humor, and otherworldly patience, we were able to find multiple pieces of furniture that fit our personality and budgetary requirements. This was the most fun I experienced while shopping, let alone shopping for furniture. For that, I will have to bow down to my new sensei, April, as the master of making furniture shopping fun. Until our next sparring session, I will be training so that one day this student will become the master of making...

   Read more
avatar
2.0
2y

You guys I have some wise advice for you all who go through this place to get any sort of furniture. Don’t ever go through this place to get furniture if you don’t wanna get ripped off out your own money that could possibly go towards a better place or find better use like paying bills because I am currently having to file a lawsuit against them and the financial place that they are through along with rent A center and by the way my grandmother at 80 years of age wound up with bedbugs because of them and had to get rid of a lot of stuff including stuff that her mother and father passed down to her and shortly after she experienced that with them she passed away from natural causes along with having curvature of the spine on top of that. Will literally lie to your face switching up story to story and they will also try to sweet talk you into buy anything from them even making payments on anything of theirs and than turn around and try to make you believe that they have better deals than any other place that has furniture and trust me it’s not worth any of their time after you guys read this review and hopefully you guys will take heed to I’m saying right now as I write this review as well because due to what they’re doing to me and my soon to be wife we are literally about to wind up homeless because of this place and what they’re currently doing to us...

   Read more
avatar
5.0
1y

We browsed a few weeks ago and explained we weren’t ready to make a purchase yet. We learned that sectionals are modular, so we could customize to fit our space. This was great news! We returned home to measure our space, and browsed the options we liked online to see what would fit our needs best.

When we returned, we met Kelly. Kelly was friendly, approachable, and professional. We explained our needs to her, she took time to thoroughly inform us of protection plans. She let us take our time to compare the two we narrowed down, and helped us finalize our decision with our reclining sectional purchase. We are very pleased with how everything went! We were pleasantly surprised to learn that our sectional could be delivered within the week, we were expecting longer. We verified our measurements, ordered the pieces we needed for our space, and were on our way.

We received follow updates on our purchase all the way through point of delivery. Our sectional arrived on time, and our delivery crew did a great job with assembly and care of our home to ensure nothing was damaged. They tested the mechanics to ensure everything was functioning properly.

We highly recommend Bob’s, and we will return in the future if we have other...

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