I had a very disappointing experience at Lolysa Tailor and wish I had trusted my instincts rather than the reviews. I brought in a two-piece lengha set (top and skirt) for a friend’s wedding and explained several times that I needed both pieces altered by next Friday—nearly two weeks away. From the moment I dropped it off, things felt off. She quoted me $90, which felt high, but I assumed it would reflect high-quality work and a quick turnaround.
To my surprise, I received a pickup text that same Friday. When I arrived and expressed how surprised I was by the early completion, she insisted I had said “this” Friday—not “next”—despite my clear communication. I understand there may have been a language barrier, but I didn’t realize I'd be the one paying for the miscommunication.
Worse still, only the top had been altered, and even that didn’t fit well. She added extra fabric at the shoulders, which made it sit awkwardly and fall off my shoulders. Her solution was to rely on my bra straps to hold it in place. I was shocked when she quoted an additional $40 to alter the skirt, which was supposed to be included from the beginning. At that point, I had already spent $90 (which became $96 with tax) for a single, ill-fitting piece. See picture of how it was supposed to be vs how it turned out.
When I declined to pay more, her alternative was to give me two safety pins to hold the skirt up—completely unacceptable for a formal outfit. I was so frustrated, I just took the pieces and left.
This experience was a complete letdown. Poor communication, overpriced, and ultimately a product I can’t even wear confidently. I strongly urge others to...
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