This was my favorite place to stop and get a pizza in the region at one point. 3 of the last 3 times they've had some little issues but this time I'm sad and I take it very personal when a guy treats the food he's making for actual people like some kind of slop on an assembly line. I'm grateful to have these guys around but telling my wife "look at how much pizza you're getting" or whatever doesn't change the fact that they sent her home with raw toppings on a chewy limp crust piled all in the center and shmoots from a dirty unswept oven AND a thick layer of flour cakes underneath. It's probably a temporary review since the guy (mechanic?) who did this is definitely not a real pizza guy. She was crying when I came home. I wanted a pizza party for fun and the love of pizza and a jug of Pepsi. She knew how sad I'd be. I thought it was emotion tears for the season. It was real sadness. You guys can tell us "we messed up wait 20 minutes and we'll fix it." You don't have to slop a bunch of raw onions and cold hatred on an already baking slice pie or something too thin to hold way too much extra chz and raw veg! I'm sad right now. I was going to bring it by to give to you for inspection and tune up your guy. But I have to walk a job at 11 and cant. Now I realize 4 boxes of sloppy misery is in my box truck... I don't bring food in there because the smell attracts pests and I cant have vermin or bugs or the lovely smell of dying onions on my materials going into people's homes so I'm inconvenienced and very disappointed again.
Insult to injury, I didn't come in to get a bunch of guys "defending" their position or some hothead inviting me to fight saying he's going to kill me for rolling my eyes at his attempt to deflect what was going to be a quick run down of what all was wrong with the dough that day and the way it was served. I didn't come to be called tough guy just cause of how I look. I came because I used to love your product and would go out of my way on the way home for it. But it really has got chewy and sloppy and just wrong. Also a stromboli is like a tube of fully cooked dough with the toppings and cheese inside. I know why it's done that way there but most guys call that a roll or something else. I guess they turned into Florida puzza. Shame. I know you have more integrity than that. But today was fun. Takes me back 20 years ago the last time some stereotypical ny toughnut threatened to kill me over a puzza discussion. I don't miss it. I respect that it's a tough job but I wasn't trying to get anything out of you. I really cared enough to bring the stuff back so you could see what I was talking about and tell you how the way you handled sending the customer home with extra crap isn't what we want. I usually just stick to a good old cheese pizza because it's harder to over load or put holes in because I don't trust local pizza guys to care anyway. I'm sad I had to tell a guy F you today too but when a man says whatever and walls away you don't chase him with fighting words. You did get me nervous in a situation you were about to maybe cause a permanent scar or irrevocable type mistakes that happen when strangers threaten strangers. I think you mean kill as in totally wreck and win in a fight as is something I know is a type of colloquialism among your people.. but I'm not sure so maybe next time you size a stranger up maybe don't assume he's there to challenge you in any way. I'll delete all this later but I want you guys to know I didn't come there to be rude or pick on anybody. I really thought you'd like input from a guy who did that work for a long time and knows exactly why the dough was wrong and why the pizza didn't cook right. I won't be back after the screaming guy said what he said. You cant take that kind of speech back and I know I'm not wanted back either. I hope you guys make a million this month and I respect that the town needs you. I just can't abide being given subpar product cause someones in a hurry. Whatever was exactly said to my wife or what she saw notwithstanding,...
Read moreAfter hearing for years that Bizarro's is one of the finest pizzas in Florida, my son who was in town from Boston, and I popped into the original location, very hungry after a daytrip to Melbourne Village. First mark against this establishment: They accept CASH ONLY. REALLY???? Can't believe a bustling, successful business such as this one would inconvenience its customers in such a way and still be in the dark ages. Shame on the owners! Question for the owner: When you spring on your customers that your establishment only accepts cash, and to eat there without cash on hand, they must pay a $2.50 ATM fee, how do you think that makes them feel? I mean, do you actually think they are HAPPY? Do you think you've ADDED anything positive to your customers' dining experience?? Hmmmm.... Newsflash, the answer is: NO. In fact, it is comparable to how one feels when they're nickle-and-dimed for bringing carry-ons on cheap rate airlines. So right off the bat, you've lost the customer's confidence in your desire to satisfy them. Second--and most importantly--it was the most flavorless pizza I've ever had. We ordered a large, fresh pizza to eat there: half veggy, half Hawaiian with mushrooms on the Hawaiian side. When the pizza came out, there were NO mushrooms on it, although the busboy/server (who was the only employee in the place who was on the ball, btw) showed me the ticket where it was clearly marked 'mushrooms'. The server told me he could bring me a plate of mushrooms to put on it. 10 minutes later, he comes to me with a pile of slimy (nuked?), wet, UNCOOKED, thin, what-appeared-to-be asian style mushrooms swimming in a foil take-away box. (See pic) REALLY? I slipped some on a slice of the bland pizza and the mushrooms tasted horrible! I mean, they were wet out of a jar and uncooked! My son agreed with me that the problem with the pizza was that there was only a small trace of red sauce on the pizza, possibly no seasoning or olive oil, the cheese did not stretch AT ALL and was bland, and basically, all one could taste were the crust and toppings. We took half of the pizza home to Cocoa Beach, but ended up dumping it and never ate it. I'll be sticking to Anacapri's and Papa Vito's on my barrier island. Even the deep dish Domino's we ordered last month was better than...
Read moreI love this place and it has been such a tradition to our family when we visit Melbourne Beach, but we are extremely unhappy and disappointed. To start off, none of the restaurant‘s staff members were wearing face masks. Not safe according to regulations. Massive amounts of people inside in the small walkway space in front of the pizza counter. No pattern restrictions so people were coming in and out through different directions and weaving through people currently waiting in line. We ordered a large extra cheese pizza which was delicious, however my sister found a hair “possibly facial hair” in her pizza slice. She didn’t eat that slice. We wanted condiments for our pizza and realized the Parmesan cheese and the pepper shakers were going table to table with people touching it at every table. This should not happen. They should be serving individual packets to avoid the spread of COVID-19. When we were done, we went up to the register to pay. When asked what we needed we said we needed to pay, male at the counter replies “oh you were supposed to pay before you got your food” ok well we were never charged... We attempted to pay with a credit card only to be told they were “cash only” seriously?? With COVID-19 most business are not doing cash, again to avoid the spread of COVID-19. My little sister had to dig into her emergency fund to pay for the lunch because we had no cash. Then to top it all off. The male behind the counter collects the payment with gloves on, gives us our change and resumes to continue cooking with the same gloves he touched the money, register and change. I hope we don’t get sick because if we do, we’re coming for you. Honestly, would not go here anymore during this pandemic because they DO NOT take it seriously. Super...
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