Barrington Jewels — Local services in Indianapolis

I’ve known about Barrington Jewelers for many years but haven’t ever worked with them til now. I had some legacy jewelry from my parents that I wanted to use to create something new. After reading reviews it was clear that Barrington and specifically Mitra (co-owner) were the people to work with.

From the moment I walked in to when I picked up the pieces, it was pure joy. Mitra immediately understood my vision better than I did! And came up with a plan to take gems from an old cocktail ring and incorporate my dad’s platinum wedding band into a new right hand ring. When I saw the initial plan we made a few tweaks and the final piece was everything I’d hoped for. We ended up doing a brushed surface on the gold band that held the gems to make them stand out more. Again- a lovely improvement.

I had another gold band from my father that I wanted to make something with for my son. They were born on the same day 72 years apart. Mitra suggested making a cross out of the band. I didn’t really understand how that worked but I trusted her so gave the go ahead. We had a few rubies left over from the cocktail ring so incorporated those and engraved the birth dates on the back. The cross turned out lovelier than I’d imagined. I gave it to my 20 year old son for his birthday and he was so touched.

Lastly, they suggested I work with an insurance company that just insures jewelry to keep a claim from impacting my larger policy which I did. Got great rates on both pieces. It was so easy and gave me instant peace of mind.

Mitra said to me on day one that she was going to work to make them become my jeweler. I am not wealthy and do not own a lot of jewelry- but when I have something I need to buy or have made, they will be the only...

I have been a customer for several years along with my wife. We have purchased watches and small jewelry items and had these items adjusted on occasion. We have always been satisfied with the merchandise and very pleased with the service. I want to tell you about my most recent purchase. We were saddened recently with a theft from our home. My wife's engagement and wedding rings along with a few other items were stolen. After my wife was able to regain her composure and stop crying over her loss, we went back to Barrington Jewelers. I went in first and spend some time with Goen, the owner. He took time to show me not only some rings and loose stones, but spent time educating me as to cut, clarity, etc of the diamonds and gold vrs. platinum rings. He spent time letting me pick out the style and design along with the diamonds and ring that I thought my wife would love. I must say, he told me several times that he would go through the same procedure with my wife and then after any differences that she felt would make her happy, we could have the ring custom-made there in his business at no extra cost. This was amazing! Sure enough, my wife came in a few days later and picked out different styles, stones, etc. but absolutely loved it! Her loss of her beloved rings became much more tolerable. The rings were finished in one day and now she cannot stop looking at her BEAUTIFUL new rings. The bottom line is that Barrington was flexible, charming and wonderful throughout the process, and my wife could not be happier. We recommend...

Don't use this jeweler! Their customer service cannot be trusted, and they sell out their customers when insurance claim is filed! My husband spent over $11k on my wedding ring at Barrington. We also had Barrington design a diamond cross pendant valued around $7k. Finally, we paid Barrington to appraise these pieces, as well as a tanzanite diamond pendant, appraised at over $5k . Barrington assured us that they would fax all three paid appraisals to our insurance company, for my separate insurance rider.I later lost tanzanite pendant when chain broke, Barrington would not offer proof that they sent appraisal to insurance company, as promised, saying they couldn't find it but found orher two faxes. Insurance company records showed they never received the third/ tanzanite appraisal, thus my claim was denied. My repeated, ongoing pleas for Barringtons' assistance fell on deaf ears. It was not until I told owner Mitra that I was going to give Barrington a poor online review, she miraculously "found proof" that the appraisal had been faxed, and threatened to use social media against me if I posted a negative review.(Barrington never provided the "proof" to me or my insurance company) By this time my insurance claim was denied,. I suffered a loss of around $6k, and Barrington /Mittra refused to make any type of monetary adjustment, after my loss, teLling me to fight the insurance company. BUYER BEWARE. THIS IS NOT AN...