Le Creuset Outlet Store — Local services in Indianapolis

I called and had the store place an order for me on the Monday after Thanksgiving because they did not have everything I needed in stock. They did and I ended up not receiving a confirmation email. I called back at the end of the week to check the status of the order and ask about a shipping or confirmation email and was told the order had been picked but not shipped. The manager told me she would call me back within the next 2 days to give me an update. No one called and I called them on the 3rd day. I was told by someone that he could not help me and promised he would have the assistant manager call me in the afternoon to help me. Again, no one called. I called back 15 minutes before they closed and the assistant manager had no idea what I was talking about and said she had no way to help me. She promised she would have the manager call me back the next morning (which would be today.) I have not gotten a call from anyone. They have all been friendly, which makes it more frustrating that they keep saying they will call me back and I never hear...

I stopped in this store a few weeks ago just to take a look around. I had heard many things about it from friends and family who swear by it, so I had to see for myself. As soon as I walked in the door, an older lady with thicker glasses looked at me, sighed and kept talking to another worker. Around the corner came Melissa with smiling eyes. She showed and explained every product I was interested in, and even some she recommended. She was so friendly and I did not once feel as if I was asking too many questions or being an annoying customer. She was extremely knowledgeable about the products and made shopping a breeze. I was reluctant to buy at such a high price but Melissa assured me that this cooking ware lasts a lifetime, so I gave in. Now, almost a month later, I still want to go back and buy every single item she recommended because I am now in love...

LOVE this store!

But, my only complaint is that the sales people tend to hover and watch you. I thought it was only me but they do it with other ppl in the store as well. There is one guy who works there who is the more relaxed and actually lets you shop on your own, the store is small and it would be difficult to actually go out of your way to steal something. lol So I'm not sure what they are trying to do here but its REALLY weird and has stopped me from going at times just bc i don't want someone following me around. I don't even carry a purse! OTHERWISE, this store has a great selection of items and is...