Public Storage — Local services in Inglewood

I have no issues with the front office personal. Location getting in and out can be a problem with the traffic and the narrow drive way, entering the storage. You can enter easily traveling west and exit easily if you're traveling west. My issue is with the rental increases. I rented one of the larger unit to place my in-laws belongings in and within six months they increased the rent by $50.00 and then six months later they increased the rent another $50.00. That was an additional $100.00 in the first year. Since I lived out of state now, I didn't know if this increase was because I was out of town and they were taking advantage of that. I went from $250.00 to $350.00 in one year. So I did the next best thing, I flew out to Los Angeles and took everything out of that storage and shipped it out of state. It cost me four months of storage rent to ship all the stuff out of state. the storage in Georgia cost $75.00 a month for...

Worst public storage ever! The only person that we can deal with at this location is Julian who has been helpful. Robert who is the district manager is awful at calling back and when he does he offers no help. The staff at this location is rude and prudent they have zero customer service. Our prices have increased in less then six months. We have been billed twice and inquired a fee from our back and also charged a late fee from public storage on a mistake made by them. They did not own up to it. So far in January we have been denied access to our unit one because of the New Years and the other time was today the unit was flooded and these people are so dishonest that they were not going to tell us we so happen to stop by and found out. We would never ever again rent a storage unit from this location I will post a picture of the flooding these people here do not care about your service beware of this location you...

I really appreciate the attention to service. Your employees were always helpful and knowledgeable about the operations of public storage. Jacky in particular, was my go to person with any question or changing my code. On one particular occasion I was in a rush trying to get out by 6pm and I needed an extra 10minutes to pack up and leave, Jacky allowed me to finish and I really needed the time to get a few things for my job the next day. She is the best and she never had a bad attitude or showed any frustration no matter my mood for the day. I wish I could afford to stay. Thank you Jacky and public...