Ambrose Apartment Homes — Local services in Irvine

I've been living in this apartment complex for about 2 years and have had multiple problems that the resident service office fell short on solving. From cars being parked in my assigned spot multiple times, from my own car being towed because I couldn't park in my spot. The RSO did not care to compensate accordingly or fix the problem. On a few occasions the mail man would leave all of our mailboxes open and exposed for someone to grab whatever they want. The laundry room was out of order very often. It had even flooded for a while. When they suggested alternative laundry rooms in their other complexes, I arrived only to find out that they were also out of service. The card readers will force you to swipe at least 5 times and it takes a while to process. They tried to fix this by implementing an app, but of course it never worked. I even tried to call the washing machine comapny's tech support and they said to contact my RSO.. A lot of blame gets pushed around without anything being solved. I've had construction happening right outside my window for most of the 2 years I have been here. They always start it a few months after most students are expected to sign or renew their lease. So you are kind of stuck. The construction tent is next to my window and the smell of their portopotties makes me sick every time I walk out. RSO's solution to this issue? They asked if I wanted air fresheners... and a measly couple hundred dollars (comparing to the 1/3 of our peaceful day being taken away from us). The tent made it very difficult to move out because it is blocking the ENTIRE parking section in front of our apartment. They could have set up somewhere in the middle of the complex, but they decided on a few occasions that right in front of their resident's window is the best place for this. I should mention that this is all happening during COVID-19, so we are sheltered in place right now and forced to hear this for most of the day. We are also surrounded by construction workers that take off their face masks during their breaks and constantly singing and shouting. Also, they started construction during our FINALS WEEK. Imagine hearing drilling and yelling while you are anxiously taking a test that determines if you graduate on time or not.. If you are a UCI student I advise to chose a different living space! There are places only a little bit further out that are way cheaper. Traffic in OC is not as bad as you may think for "socal traffic". The rent pricing is expensive simply because the proximity to the college. But you'll actually be saving money or break even if you just drive and pay for a parking permit. There are better options, please take this into consideration when planning your where you stay for college. Do not make the same...

The construction work has almost lasted for an entire year. There is very loud noise outside my apartment between 8 am and 5 pm from Monday to Friday every week. There are also very loud cracking sounds coming from the ceiling due to previous poor maintenance. The workers came in my apartment to refurbish the patio, and they damaged my washer and dryer out of not knowing how to carefully handle them. I have reached out to the apartment service team several times to repair my washer, but the washer just didn’t get repaired by them. For several months, I could not use the washer to wash my clothes. Now I’m preparing for moving out, they suddenly tell me that they are going to come into my apartment to do the repair, which is of little use to me now.

The fees for living here are expensive, but I just feel like the service quality and the overall living condition don’t deserve the...

If I could put no stars, I would. The lack of professionalism when handling issues is unlike any other apartment community I have lived at. Within my residency, I have experienced serious water damage displacing me for close to a month, multiple leaks, construction crew breaking my window, multiple scratches on my interior walls, debris left everywhere including open metal which got into my tire, and degrading comments made by their construction crew in Spanish to name a few. Terrible management and construction crew. Do not live here or rent with the...