Princess Polly Irvine — Local services in Irvine

I drove 2 hours round trip to waste my time. We all love doing that, don’t we? I came to return almost my entire online order with numerous items. The system was down meaning no purchases and no returns. Was this posted anywhere where customers can publicly see? Of course not, just on the door once you’ve arrived. Additionally, the clothes are very poorly made. No difference between their quality and Shein in full honesty. Nothing is true to size regardless of what category you’re shopping. I’m either a size 4 or a size 10, depending on what Princess Polly decides i’ll be that day. I wish I could say this was my last time supporting this company, but I still need to spend another 2 hours of my valuable time another day to make my return and receive a gift card since they can’t even compensate customers for a full...

My experience at the Princess Polly Irvine spectrum was nothing short of outstanding. All the staff were incredibly welcoming but particularly a staff member by the name of Vincee (I hope I spelled her name right). She had excellent taste and helped me pick out many clothing pieces that would be suitable for my upcoming trip abroad. All throughout the process she was sweet and cheery, not just treating me as a costumer, but with genuine kindness and intrigue. I am a self diagnosed shop-a-holic and I can easily that Vincee was one of the most helpful if not the most helpful in store stylist I have ever had. Would definitely come back for...

This rating applies to the store at Irvine Spectrum. When I helped my 14 yo daughter in the dressing room yesterday, there were 3 boys sitting in the seating area inside the dressing room. It’s quite a small dressing room area. They appear to be with the girls trying out the clothing, but why are they allowed to wait In there? On behalf of all concerned mothers of teenage girls who love to shop at Spectrum, I am requesting for this policy to be changed or my daughters and her friends will not be allowed to shop...