Woodbridge Village Association — Local services in Irvine

Our troubling experience can be summed up by the HOA’s own written admission: punitive actions are driven by complaints—regardless of their accuracy—rather than by objective, measurable violations. This system rewards loud, unfounded accusations over truth and fairness.

For context, my family and I are the kind of neighbors who give freely of our time—helping others move, giving rides, and responding in emergencies. We strive to be respectful, friendly, and conscientious in every interaction. We love this community—well, we used to.

Recently, the HOA has treated us not as valued members of the community, but as offenders. Costly, punitive action was taken against us based on an embellished complaint, and our attempts to share our side have been dismissed. The “neighbors” behind the complaint never reached out to address the adults in our home, but they did harass my teenage daughter. And, rather than facilitating a collaborative solution, the HOA has targeted us and stonewalled our effort to communicate.

Homeowners pay dues expecting consistency, respect, and excellent service. Instead, we have experienced the opposite: a community where members are valued inconsistently and fairness...

I am a member of this organization and I feel very disappointed. The service I received today was cruel. So much for "community". I came in to ask if I could take a picture there for a graduation portrait. I was trying to take a picture outdoors but the wind was making it hard. All I needed was a plain wall/background. The ladies in the front were quick to say no pictures here. The tone in which this message was delivered made me feel belittled. Was it because I am hispanic? It literally reminded me of a time when a white lady removed me from my spot which had front view of the lion's exhibition at the zoo so her kids can watch. It felt brutal then and that's how I felt today at the Woodbridge Association Lobby. I will probably cancel my membership as I don't wish to associate with unprofessional and racist persons. I have been in this building before and even rented the facility for a social event and whoever helped me then was so professional that it made us come in today. Not even a "sorry" we don't allow pictures here, etc. I will never seek your assistance. Keep...

A security guard, Ana D. Locked us inside the pool while we were inside and we had to call for help. Our badge did not have a photo id and therefore we had no way to prove we were residents. Also, potentially discriminatory as only select members were checked. One of the guests had to ask, are you going to...