Jaeger Florist — Local services in Irvington

Awful place. I personally did not pick this place. I ordered from fromyouflower.com online and this florist was selcted. First she delivered two days in advance. The whole point of selecting the date was to surprise my mother on her birthday. Then the flowers were standard when I paid premium. Florist redelivered on the right day but same size. Told my mother I paid for standard which is not true. It was a special and I applied a coupoon. She demanded her driver to take both flower arrangements back. Mind you this all happened today on her birthday. Very unprofessional and tacky. Rather than looking at order she was focused on price. ruined my surprise for my mother's birthday. karma will take care o her.. her business will...

This might be a bit too early being that I just placed my 2nd order with these folks and it won't deliver until later this week but I MUST commend this team on their customer service. As a Jamaican, dealing with Jamaicans in business can be tough from a service standpoint, but this being order number two and one time in person, I must say that over the phone and in person, this group is exceptional, and if you know me, I judge all of my regulars I do business with by their service. Until they make changes that offend me, they have a customer for life. The service isn't second to anyone,...

Extremely Unprofessional. Message on the card attached to the rose's was incorrect. It should have read, " I'm trying to show you." Simple right? It read, " I'm trying to you." The Flowers were wilting and dying. They ruined what I hoped would be a sweet gesture. When I spoke with a manager and informed her of the condition of the flowers, her response was curt, saying, "we don't have bad flowers." After spending roughly around $75.00, I suggest prospective customers take their business elsewhere. I only wish I could...