Coffman's Home Furnishings — Local services in Jackson

Looking for a refrigerator. They didn't have what I wanted but I took a few minutes to look around. They did have the new Café appliance line and to be sure, it's impressive and priced to match. A lady did greet me and offered to assist but their appliances are a very small part of their merchandise. That's not a bad thing because they are a furniture store. I looked around on my way out. It's easy to love their furniture, so many beautiful choices. Next time I need furniture this will be my store, so many pretty things. I immediately saw exactly the living room furniture that I want. Update: For five months I looked for the white refrigerator that I want. I want what I want and I refuse to compromise. A friend suggested that I go to Coffman's and see Jerry because Jerry can get anything I want. I did that and I told Jerry that John sent me, so the pressure is on. I gave Jerry my required specs for a refrigerator. His fingers danced on his keyboard and told me that the refrigerator would arrive on Friday, a few days later. Wait. What?! Yeah, but here's the twist that surprised me. That refrigerator was ordered for another customer who decided on a different refrigerator. The shocker is, it had been ordered in May of 2022! It just arrived in the middle of March 2023! I've been all over town and no other store could even order it. If you are the uncompromising customer who wants a hard to find item, you need to go to Coffman's. If you have to go to the customer service desk in the back of the store, there are a lot of beautiful 'wants' along the way. So many exquisite things for...

I was thrilled with your team's sales and delivery services — I give Coffman's a solid Five-Star Rating on all fronts!

Damon and Reggie were absolutely fantastic! They communicated the delivery time so well - even supplying a live tracking map, better than any other vendor I’ve worked with. They went the extra mile by hooking up the water line for me, leaving everything spotless as they removed the old unit, brought in the new refrigerator, and removed all the packaging.

Moreover, they were a joy to deal with! ... Great job, guys!

And a big shoutout to Dustin in your sales department, too! ... He was equally wonderful to deal with! He patiently answered all my questions and assisted me as we explored the various options and choices. He went so far as to independently research a couple of technical issues I raised so that I don't repeat the same behavior that contributed to the failure of my 22-year-old refrigerator. ... Good on ya, Dustin!

Your team has undoubtedly carefully considered and developed the best possible customer service one could ask for!

It was a genuine pleasure working with everyone at Coffman's. I'll definitely spread the word, and I'll be back for future needs. You’re definitely on my "A"...

They arrived with my new whirlpool refrigerator in a quick time pattern. I could not have asked for a better quality refrigerator and receiving help. As well as a good sales price. I had purchased a Frigidaire at home depot 7 months ago. It quit Aug. 3 3024. And I have been without food storage and a refrigerator since that time WARNING!!!!!!!DO NOT PURCHASE A FRIGIDAIRE REFRIGERATOR FROM ANY STORE MUCH LESS HOME DEPOT. I have a warranty on it as well as a 3 year extended warranty. YOU WILL GET THE RUN AROUND and home depot will mot help at all. The manager is in meetings every day for some reason. I am pursuing getting a lawyer to get my money back. Coffman was a delight to shop in. Everyone was so accommodating and they have quality. Products. Several friends have bought furniture and appliances there and told me I could.not. go. wrong. Their service man is in house too. I am very pleased with all of it. Thanks to Coffmans. I am not having to eat out AGAIN.due to not having a working refrigerator. Stay away from Frigidaire...