This outfit is the real deal! Stopped by their storefront to check them out and initially spoke with Ryan. He’s more of a network engineer type, very experienced with systems inside and out. When I mentioned I was a small business owner who relied on several out of sync and out of space Apple devices he said, “Mark, our owner worked at Apple. He is the man for you”!! I set an appointment for the following week and got two calls from Mark to check in and confirm. I’ve used several different computer “consultants” over the years and this is the first time I can say I was satisfied and absolutely delighted with the end result. Not only was Mark incredibly efficient and oh so technical, he was easy to talk to and actually helped me understand what was going on. An amazing, local, hands-on technical resource - I already have him coming back to tackle my ring doorbell issues and television glitches. I finally found my...
Read moreMark fixed an issue I was having before they opened the store, so I had to check out this new location. WOW! The place is very well set-up, and actually has a comfortable lobby with couches (when's the last time you could actually relax in a waiting room?!?!) Mark has such a great background in different software, and his technician seems great! The variety of services they provide is really impressive, and the pricing of what we discussed seems totally reasonable.
I feel 100% comfortable having the team of "Nerds" salvage the data from my old laptops and help me get set up on my next machine in the right way (as opposed to the chaos I usually do when left to my own devices!).
I highly recommend giving them a call, or stopping in when you are in the neighborhood. While they don't really work on mobile devices, they will get your laptops (and your business IT!) running...
Read moreCalled with a computer issue, upgrading from windows 10 to 11 & was having trouble. Over the phone Mark was very knowledgeable & I told him I would bring it in just to be sure before I spend more money on something I didn't need. 15 minutes in & out with my issue resolved & was able to make it back to work in no time. Mind you what I needed was very affordable and saved me so much money. If you're having any issues with your PC or computer at all, I highly recommend...
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