Le Leo — Local services in Jersey City

After living here for 17 month, I finally left my review. To be honest, I wanted to move out immediately when my 15-month lease ended because Leleo was far from what I expected due to my online viewing. The noise from the road, the imperfect facilities in the room, and the previous manager not replying to any of my emails all made me lose confidence in Leleo. Things took a turn for the better within a month, our new property manager Dylan changed my mind. I told Dylan about my thoughts, and Dylan took my feelings very seriously. He carefully asked for my opinions and gave very detailed answers and solutions. After our conversation, I felt Dylan's patience and sincerity, and I also believed that under Dylan's management, Leleo would get better and better. So I chose to renew the contract again and give this place where I have lived for a year and a half another chance.

What I want to tell is that Leleo has the most sincere management team. I have lived in many luxury apartments in DC and Maryland. It is no exaggeration to say that Leleo's team is definitely the most caring team for residents. Maybe Leleo is not as fancy as other luxury apartments you have seen, but I think sincerity is the key. There is no doubt that Orlando is the favorite of all residents. He does his best to maintain everything in the apartment. Every day when I meet him, he is always working diligently. Will is always friendly. He will open the door for my visitors in a gentlemanly manner. There has never been any problem with my packages. The cleaner, Diego, brings happiness to everyone. I have never seen Diego not smiling. Believe me, even if you just pass by Leleo, Diego will smile and say hi to you.

These are my true feelings. Believe me, no apartment in Jersey City is perfect. Leleo's sincere management team allows me to ignore all the building defects. FIVE STARS ARE ALWAYS RESERVED FOR ...

What makes Le Leo feel different from other places I’ve lived is honestly the people, especially Mitchel, the Maintenance Manager. He’s so approachable and easy to talk to. I’ve never had to wait days for a fix here. Usually I can find him around the building, in the lobby, on the second floor, or just walking through the halls, and he always responds quickly if I call or text.

He’s helped me with all kinds of things. One time I needed to get rid of a giant Christmas tree way past the holidays. He figured out how to remove it without making a mess and never made me feel bad about it. He also helped me with my AC filter when I didn’t know it needed attention. He just handled it and made sure everything was good. That’s just how he is. Calm, unbothered, and always finding a way to fix whatever needs fixing.

When my dishwasher wasn’t working, he asked a few quick questions first to see if it was something simple instead of having to put in a whole work order.

Dylan, the Director of Ops, adds so much to the building too. Imagine coming home from a long day of work and there’s a surprise flower bar in the lobby where you can make your own bouquets. He’s organized trivia, Halloween parties, rooftop events, hot chocolate bars - and more, all in the one year I’ve been here. Dylan makes Le Leo feel like a community especially because he asks for resident input and genuinely listens.

Overall, it’s the people here that make Le Leo feel like more than just an apartment. It feels like a...

I’m incredibly disappointed with the way the management team, particularly Dylan, handled our lease renewal process. We didn’t receive any communication about renewal options until just 40 days before our lease expiration, leaving us in a difficult position. When we expressed our intention to move out, instead of listening to our concerns, the team was solely focused on convincing us to stay.

It’s clear that the team is more interested in making a sale than addressing the needs of current residents. They even went so far as to charge us for 20 extra days of rent, and said its non-negotiable. To top it off, they only offered an incentive to stay—a free month of rent—after we had already communicated our dissatisfaction and intent to leave. This lack of genuine concern for residents is not what I expected or hoped for in a living experience.I would not recommend this property to anyone who values transparency and respect from their management team. I wish things had gone differently, but it’s clear that current residents are not a...