I had high hopes for Deccan Spice after my friend highly recommended it for its reputed good food, but my experience was so disappointing that it’s safe to say I won’t be returning. This was my first time at the restaurant, and it quickly became my last. From the moment we walked in, things didn’t feel right. Despite the restaurant not being busy at all, no one greeted us or acknowledged our presence. We spotted an empty table and sat down, waiting for someone to attend to us. But after a solid 5 to 10 minutes of waiting with no interaction from the staff, we had to call someone over just to get a menu. The lack of basic hospitality was already a red flag. Once we had the menu in hand, we were left waiting again. After another 10 minutes of no service, we had to chase down a staff member to place our order. We ordered appetizers, main courses, and mocktails, fully expecting a reasonable wait given that the restaurant wasn’t busy. What followed was a series of frustrating delays. Our appetizers finally arrived after about 20 minutes, but there was no sign of our main courses. We continued waiting, and when the dishes finally did come, we had no plates to eat from. We asked the staff repeatedly for plates this was now the fourth or fifth time and after another 10-15 minutes of waiting with no plates, the staff member brought us our bill instead of the plates we needed. This was beyond frustrating. Eventually, after asking for plates a fourth time, they were brought to the table, but the staff still forgot to give us spoons. It’s hard to enjoy a meal when you don’t have the basic tools to eat with. When we asked again for utensils, the staff didn’t seem to care. There was no apology, no acknowledgment of their mistake just a dismissive attitude as if we were inconveniencing them. It felt like we were a nuisance rather than valued customers. The worst part came when we were nearing the end of our meal. We had ordered mocktails, which hadn’t arrived, and asked the staff about them. Instead of a clear answer, we were met with more attitude. One of the staff members simply ignored us and walked away without saying a word. At that point, we had to leave without ever receiving the drinks, with no apology or explanation from the staff. It was a complete letdown. What truly baffles me is that there was hardly any crowd in the restaurant. With so few customers, there was no reason for the staff to be this neglectful. It felt like they were indifferent to our experience and just wanted us to leave. The lack of enthusiasm, attention, and basic service was shocking for a restaurant that’s supposedly known for its food. Deccan Spice, if the owner is reading this, I sincerely hope you’ll take this feedback seriously. Your restaurant may have great food, but poor service can ruin any dining experience. I urge you to train your staff in basic customer service attentiveness, courtesy, and efficiency are just as important as the food you serve. A smile, quick response, and genuine care for your customers go a long way. Unfortunately, based on my visit, I cannot recommend your restaurant to anyone who values a complete...
Read moreTitle: An Exquisite Culinary Journey at Deccan Spice!
Rating: ★★★★★
I recently had the pleasure of dining at Deccan Spice, and I must say, it was an extraordinary experience that left me completely captivated! From the moment I stepped through the doors, I was greeted with warm hospitality and an ambiance that exuded the rich cultural heritage of Deccan cuisine.
The menu at Deccan Spice is a true masterpiece, offering an incredible array of flavors and aromas that will delight even the most discerning palate. The chefs here are truly talented, infusing each dish with exquisite spices and authentic ingredients that transport you to the vibrant streets of Hyderabad and beyond.
One standout dish that stole my heart was the Hyderabadi Biryani. The fragrant basmati rice cooked to perfection, layered with tender meat and an assortment of aromatic spices, was an absolute delight. Each bite was a burst of flavors that danced harmoniously on my taste buds. It was truly a culinary masterpiece!
The service at Deccan Spice was impeccable. The staff was attentive, knowledgeable, and passionate about the cuisine they served. They took the time to explain each dish and offered thoughtful recommendations based on my preferences. It was evident that they genuinely wanted to ensure a memorable experience for every guest.
The restaurant itself is beautifully decorated, with an inviting and comfortable atmosphere. The attention to detail in the decor reflects the care and dedication that goes into every aspect of Deccan Spice. Whether you're looking for an intimate dinner or a gathering with friends and family, this place has the perfect ambiance to set the stage for a memorable dining experience.
Another noteworthy aspect is the commitment to using fresh, high-quality ingredients. It was evident in every bite that Deccan Spice values the taste, quality, and authenticity of their dishes. The flavors were vibrant, the spices perfectly balanced, and the presentation was simply stunning.
In addition to the incredible food, Deccan Spice also offers a wide variety of vegetarian and vegan options, catering to different dietary preferences. This inclusivity and thoughtfulness are commendable, ensuring that everyone can indulge in the flavors of Deccan cuisine.
All in all, Deccan Spice is a hidden gem that deserves all the praise it receives. From the moment you arrive until the moment you leave, you'll be transported on a culinary journey that will leave you with lasting memories. If you're seeking an exceptional dining experience with authentic flavors, exceptional service, and a warm ambiance, look no further than Deccan Spice. It's a true delight...
Read moreThis place has a waitress who was working on Thursday, August 14, 2025 in the evening, and she has some serious customer service skill problems. After I gave my first order, she came back after 30 minutes to tell me that I hadn’t placed an order. Then, I asked her for two different dishes at two different times, and she said she didn’t know if the restaurant served those dishes or not — which completely defeats the purpose of having a menu. We were in the restaurant for almost 1 hour and 30 minutes. Every time she passed our table, if we asked her for something, she would say she would check and get back to us — but never actually came back with any answers. When asked a second time, she would sigh tiredly and make it seem like we were bothering her for simply asking for food. Isn’t that the whole point of visiting a restaurant? Water — the first thing any restaurant server usually serves. We asked her for it after waiting 15 minutes, but she forgot. Happens! We asked again, and she said she would get it immediately, but even after another 15 minutes, nothing came. We eventually had to approach the manager for water because, after a total of 45 minutes, we were still not served any. The whole point of a menu card is that customers can look at it multiple times before ordering. But after handing us the menu iPad, within 30 seconds she asked us to return it. When we asked her to wait, she insisted we return it quickly for “other customers” (note: the only other customers in the restaurant were a single group already eating). When we said we were ready to order, guess what she asked for first — yes, the menu iPad. After placing the order for starters, we specifically told her we might need the menu for a bit longer so we could decide on the main course. But the menu was taken away, so we had to guess the dishes and place the order. Every interaction with her was nothing short of a nightmare. She carried an attitude of superiority and tried to humiliate us whenever possible. As for the food — a few dishes were really good, but some were quite bad. If I could give a negative rating, I would definitely give it -5, just because of the server. The manager, on the other hand, was much better. So, please don’t be misled by old reviews — things have changed here. And according to that particular server, the restaurant no longer serves more than half of the dishes listed...
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