Giftive — Local services in Jersey Village

We visited this location to purchase a gift for my parents for being supportive through my doctoral program and were treated poorly by an ill-mannered and insolent sales associate. She is an older, white haired, short woman. I did not receive her name nor do I wish to return to the store to collect it. If being followed around the store wasn't intrusive enough, she basically invited me to leave the store. I was trying to finalize my selection and purchase my items but as I tried to ask her a question, she interrupted me. I said, "Are these-." She said, "Yes, we are closing. We close at 7." Pointing at her watch and the door. She went on to say, "It's 6:59. You have one minute." She had a nasty tone. I just said, "I don't want this." We then left. I just wanted to know if the items were uniquely different. If they were, we were going to purchase the whole lot. Considering how the pandemic caused many businesses to close, one would think Hallmark wants it's representatives to at least display customer service. Hallmark has nice merchandise, but NOT NICE ENOUGH TO BE...

I was searching for a birthday gift for a good friend of mine and I was lost. She's one of those friends who isn't picky but they're such good people you just want to make sure you get it right. I'd gone to Palais Royal which was a staffing nightmare, I was ignored at the jewelry counter at TJ Maxx, and I'd rather chew my own toe off than fight the crowds at Wally World and Tarjae (Target). So I wandered into the little Hallmark store that could and it was awesome. The salesperson was THE BEST! She had the patience of Job and was beyond sweet. She helped me pick out the perfect gift for my friend. She made my shopping experience absolutely lovely. I CANNOT recommend this store enough. If they can help this wayward gift giver then they can...

I am a long standing customer of this Hallmark Store. They have the best customer services and everyone is fantastic. I was in the store on Monday and it was really warm and I asked why? They stated that they had no air. I can't believe that the associates have had to work in 85 degree store for the last 5 days. They have no air as they have no air conditioning since the storm. It is like no one cares if they swelter and get heat stroke. I don't know who owns the store, but they should take better care of their associates. I am giving the associates 5 stars for hanging in there and doing the best they can...