I came in this store to buy something for a UTK game. The sales lady was extremely pushy and essentially forced me into buying a dress. It was almost 80 dollars. Before I purchased it I asked-if this doesn’t fit can I return it? She said yes within 14 days. I brought it back AN HOUR later to return it because it didn’t fit and was only then told that I could only exchange the item and they did not give refunds. I will never shop at this store again.
To respond to the owner-I’m not sure how you can tell she was being pushy without hearing audio? My total was over 80$ and if you have your return policy printed on the receipt then it’s too late to choose not to purchase something because you will have already bought it and then not be able to get your money back. I was in a hurry and did not see a sign and wasn’t prompted to recognize that there was not an option for a refund. I provide plenty of grace to local businesses and never leave negative reviews so please trust me that this was an extremely negative experience and the way your manager pressured me into buying items was very off putting. If you choose to twist the narrative to put your store in a better light that is up to you, I am simply trying to let people know so they don’t have a similar experience. I absolutely requested a refund and was then told that the store only does store credit and the “free gift” was a pair of socks. I find it very disheartening that you would gaslight a customer who is sharing...
Read moreI like to be able to look around, and they follow you around, trying to help. That wouldn’t be so bad but they weren’t very nice. My granddaughter doesn’t talk to other people very much, and she kept trying to get her to talk to her. She asked her she went to school and we said she was homeschooled, she said I figured in a tone I did not care for. My grand granddaughter definitely will never go back in there, and neither one me or her mother. . We just left without...
Read moreOrdered and purchased in store. Shirt ripped after first delicate wash and hang dry. Thought it was just a fluke. Bought a couple more items, clothing was nice, after first wash it started pilling, material looked worn out. It seems to be clothing similar to SHEIN or TEMU but...
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