Westside Storey — Local services in Kansas City

Well I thought long and hard about whether to right this review. That said, I've decided to do so. I made several calls and several trips to this establishment and was just strong along being told by numerous people I would receive a call or email back regarding some items I was looking to sell to them. I never received any calls nor emails after numerous attempts to get ahold of the buyer. No luck! Huge waste of time if not for the off chance someone happened to see me leaving the store with all my items as they were on their way into the store. Long short of it is I ended up getting roughly $1,000.00 for the items I almost sold to this establishment had they ever responded back over my 2 weeks of daily attempts. So again, ended up being a blessing as I would have gotten significantly less surely had I sold them to this outfit for resale. But without that by chance sale I would have spent numerous hours for nothing as this establishment is very unprofessional regarding customer care and solid business practices pertaining to being assertive and accountable to their customer! Nice shop though. Lots of neat vintage wear for sale! The lack of responding back to their customer reviews says alot about the lack of giving a damn really! Best wishes however and hope it was just my experience and not the norm for this...

I came in due to the fact this store has been ALL over tiktok because of Travis & Taylor of course. I literally was only in town for a couple of days and this spot was the place I was MOST excited to visit. I walked in expecting it to be a nice welcoming environment like what i’ve heard about, but I was incredibly wrong. My mom & walked in and never was greeted or asked if we needed anything ( the place was also DEAD). Now I work in customer service, in a clothing store to beat it all to so I know how to treat customers. I also simply asked if the lady working if I could have the smaller size on the mannequin, she said she’d go see if they had it in the back. That’s fine , but when she returned she they didn’t and asked if I still wanted the shirt, I was like yes. It was a hassle for her to give me the shirt I felt like ? I also asked later while I was in the store if there was anymore sizes of another shirt in the back & she quickly snapped back no. After all of this I was just done with it and I got my items and left. I get we all have bad days , but you never let it affect your customer service…I get it I’ve been there. I’m sadden because I such high hopes for this store and if I’m ever back in KC I might come back…but this just left a bad taste...

This was my second time visiting this store and I loved it as much this time as I did the first time. I got to bring my daughter this time and since she loves everything Kansas City I knew she would also love this store. You can find t-shirts, candles, jewelry, socks, wall décor, and many other things related to the Chiefs, the Royals, other area sports teams and Kansas City in general. You could easily spend a few hours in this place looking around. I think the candles were my...