Gold Time Jewelry and Watches - Katy — Local services in Katy

i didnt know anything about jewelry and chains, trusted these guys to help me out instead of exploiting my lack of knowledge on prices and materials. I bought a silver chain for $900-$950, thought it looked cool went over to my friends house and he asked how much i bought it for told them the price and he immediately said that I was swindled for around $800 i went back to complain and instead of making it right what they did was make it seem like they were doing me right after i called them out on it. i made the mistake of trusting them again to switch it out for another necklace and i ended up choosing a 24 in 1.5 mm solid 10k gold necklace, guess how much i saw how much the true value of them was a while later........ $150 to $200 max, you just cant trust people nowadays, i make passive income selling and repairing things and i would never ever EVER!!!! lie to a customer about the price or take advantage of lack of knowledge. please beware this shop its confusing since the have so many positive reviews but now im thinking its family and friends that...

I brought my wife’s rings here to be repaired, and it turned out to be a huge mistake. It felt like the left hand didn’t know what the right hand was doing.

The rings were missing some diamonds, so we brought them in for repairs. After picking them up, the diamonds fell out the very same day, and one of the rings was slightly bent. I returned to have them fix it again—and was charged for it. Then, I was told the rings were ready, but when I arrived, they weren’t.

The manager offered no real help or solutions. On top of that, we had asked for the white gold ring to be dipped in yellow gold, and it’s back to white gold again.

I’ll never be returning here. Extremely...

This place is a rip off! I dropped off my watch for a glass replacement, they quoted me $150 and 1 week. They called me a week later and said the hands needed to be cleaned due to glass shards and raised the price to $300 plus 1 additional week. We settled on $275 and I was ok with the 1 extra week. Finally 1 month later my watch was ready after multiple calls and excuses. I asked the owner if he could offer a small discount for inconvenience and he would not even consider. Not even $10! I'll never use this place again. Be careful with "subtle" price changes and "subtle"...