Aaron's Rent To Own — Local services in Kearney

We went to the Kearney store and had a great experience there. We purchased a washer and dryer set from there. Got home and that Monday called and ordered some furniture. They were hoping the furniture would be here on time when the washer and dryer were scheduled to be delivered but due to the weather it was delayed. Still delivered the washer and dryer when scheduled. The furniture was to be delivered that Friday but then the driver had and emergency so was delayed. Chris personally called me and explained the situation and thanked me for being understanding. The furniture was scheduled to be delivered that Monday and when I talked to Chris that day he guaranteed me we would have it. The guys were very busy that day. They showed up at 915 that night to deliver. Come to find out there truck had broke down also on the way to deliver. The guys were very apologetic. They came in set the furniture up with great attitudes. I would gladly deal with Aaron’s in...

Went in two weeks ago and was shown what was on the floor, I found what I wanted but the couch was missing so they had to order it. And instead of signing papers or a contract, they showed me a bunch of other products on the website after I told them what I wanted. It was very awkward. Then they said they would call me when it showed up on the following Wednesday, no call. So I called Friday and I was told that they forgot to call and said that they didn’t get half of what they ordered but their GM assured them it’d be on the next truck…a week later no call again so I took my business and money else where! And will be getting furniture on Monday. They clearly showed that they don’t take their business that seriously enough to make a simple phone call. I’m glad I didn’t hand over the money I had! I’ll be sure to steer all friends and family away from this Aaron’s and point them to the business that...

Chris is awesome there. I dont like taking care of business with anyone else but him. He knows what I want and how to communicate properly with us. Zane has tried to help me twice now with setting up my card for payment for services and he failed to do so and I've had to discuss the same payment plan 3 different times now. Please focus on communication and setting up payments correctly with your customers. Other than that I am quite happy with our computer and our stove. Quick Chris thank you so much for helping us with the stove and the computer. You are a great manager. We thoroughly enjoy the computer and I love cooking and baking with the new stove. Very happy with our...