Target — Local services in Keizer

This is specifically for the unbelievable experience that I had at your store today because of your associate Kimberly, who was stationed at the self-checkout area. A friendly smile, kind words and genuine sincerity were the tools Kimberly brought to work today. It not only made my day in an instant but it redeemed this Target store in my eyes, which for a very long time now has been a place that I have absolutely despised, precisely due to the abysmal customer service! The only reason that I still set foot in this place is because I have been a long-time loyal customer and because they carry a lot of products that I would otherwise have to drive across town to find. Even today as I entered the parking lot, I dreaded having to enter that store, certain that I would leave sad and empty-handed. Luckily the store had exactly what I needed and I was able to make my purchases with very little stress and was starting to walk out when she graced me unexpectedly with her presence (she is small and sneaky lol). It touched me so deeply that I turned around and walked back into the store just to speak to her about it. Kimberly is no ordinary person, and she must be recognized. I told her exactly what I will tell you now, that it had been AT LEAST an entire year since a single person in that building has even so much as acknowledged my existence. I told her that it drives me crazy to come into this store because it is SO bad! Seriously the worst customer service that I have seen anywhere in a long, long time. The employees don't even look at you, let alone say a simple "Hello," or "Have a good day!" You never see a manager, I couldn't even tell you what they look like. If a shelf is empty, good luck! You'll never find anyone to help you... I very much hope that this Target is on the up-swing and that some of these issues can be corrected going forward. As I said before, she has restored my faith in your store and I genuinely would appreciate some sort of response from somebody at the store level or in corporate who might have the power to officially commend this incredible young lady for the outstanding service that she provided me today and that I am certain she is providing to your other customers as well. I cannot stress more that Kimberly should be uplifted to a position where she has the freedom to lead by example, to inspire others around her to just try that tiny little bit harder; to make a difference in their workplace and for the community around them. Thank you for reading, and if anyone reads this, please thank her again for me. It may seem petty and silly, but not for me. I have always loved Target and I have spent a lot of money here, so these issues have been a point of serious contention for...

I have to start out by saying I shop at Target a lot, and have truly come to LOVE the store, however after my experience last night and today I may no longer be a customer of this store. I waited in line for over 4 hours to get one of the door buster TV specials. I was after one of the Apex 32 inch LCD TVs for $147 that were advertised as 1080p in the ad. I got one of the them and some other items. At no time was any signs posted, nor did anyone say anything about any discrepancies about misprints in the ad. When I got home I realized the TV was only 720p, so I called the store and spoke with a manager who was extremely rude and pretty much told me that there was nothing that he would do and that it did not matter that it was not a 1080p because I am a woman and would not notice a difference anyway. I then proceeded to call corporate and was promised a $15 gift card (for the trouble) and that I would be able to get the correct TV. Then the representative told me to go back to the store and they would fix the problem and hung up on me. Well after talking with the store again, they again said that there was nothing they would do. I called corporate back and was told I would have to call today to talk to the right department. When i called back today after having to speak to different people who had no idea what they were doing, I was transferred to a supervisor who said that she would honor what I had been told on the phone, and that she would send out the gift card within 7 to 10 days. I then asked about how I would get the correct TV and was told that they do not have that TV in a 1080p and that all she could do was the gift card. She also said that stores were supposed to tell people in line about the misprint in the ad, signs were supposed to be posted, and that at checkout the cashier was supposed to advise each person buying this tv about the misprint. NONE of this happened, we were never told in line, there were NO signs, and we were NOT told at the register. I am very disappointed in Target in the handling of this matter, while I know mistakes happen, it is ridiculous that they are not going to honor what I was told they would do. The only other option that I was given was to return the TV for a refund, but since all door busters at other stores for TVs are OVER even if I returned it I will not be able to get a deal on a TV that I was shopping for. I truly wish that Target would handle their mistake and give me the TV that was advertised or a comparable one. I would even have paid a little bit more if they would have been willing to honor one of the other door buster TV deals as a good faith gesture but they are not even...

I went to Keizer Station Target on 2/18/2014 and the parking lot was almost empty so I assumed that Target would be able to get me in and out (I had never been to this one before) That wasn't it at all unfortunately. The employees back in electronics completely ignored me while a man was buying at least 20 xboxs (..When I bought one a month prior in salem they claimed only one per guest when I wanted to get 2....)and not worrying about anyone else. Although the employees didn't help me, a girl named Debbie who claimed she was only cell phones(which made sense due to the fact she wasn't wearing a red shirt) did. I told her what CD I was looking for and she looked it up on her phone and she led me straight to it. Once we had found my CD she talked to me about cell phones since I have a broken iphone 4S and she even had the ability to look to see my upgrade date, thankfully I only have to wait another month... I wont be coming back to Target for anything besides cell phones now since the cell phone employees are the only ones willing to tend to every guests needs instead of the ones bringing in the most money.Target overall was relatively clean, there were CDs out of place but I expected as much when I saw that there were toys right across from the CDs and kids could easily wander across the walkway and mess up the CDs.

5 star rating for the cell phone section, 3...